Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have Public Liability to $20,000,000, Workers Compensation Insurance and Home Owners Warranty Insurance. Our work is guaranteed and you can be assured we follow industry best practice through our involvement with the Landscape Association

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always wanted to be a landscaper my school reference from my form master wishes me good luck with my landscape career. That was more than 20 years ago...... There's not a day I don't learn something new Landscaping is an exciting industry and one I'm proud to be a part of!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Thank you for the great work undertaken by The Other Side Landscapes at our home. Throughout the entire knock-down and rebuild project, the great team at the Other Side Landscapes undertook their role with the utmost professionalism and diligence.Goran Otomancek

Question 4

What do you like most about your job?

Accepted Answer

We love details, we firmly believe that its the little things that make a big difference. There's nothing looking back at the end of a job and knowing we've gone that little bit further and knowing that the details will speak fro themselves!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have home warranty insurance? Are you licensed? How long have you been operating? Have you won any industry awards? Do you belong to your industry associations? Can you show me any examples of your work?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Everyone always wants to know when can you start? Depending on the time of year good landscape contractors are booked up 2-3 months in advance Maintenance contractors probably more like 2-3 weeks. Its a good idea to plan ahead for important projects.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Please see our award winnning display garden the Merit Homes DIsplay at Homeworld Kellyville. Also our website www.theotherside.com.au  has a client testimonial on each page. You can also see our Facebook page https://www.facebook.com/pages/The-Other-Side-Landscapes-Pty-Ltd/125828170949404

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

The Other Side Landscapes is a multi award winning company with 12 years experience. Recently we have won awards for sustainable landscapes, pool surrounds and plantscaping. We specialise in new homes horticulture and landscape renovations

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ideally, we would like to have a landscape plan to quote from, if council approval s required for the works we can assist wit getting approval but if you already have the approval we can start straight away.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To get the best result you should have a landscape designer prepare a landscape plan. The designer can provide you with expert advice and a plan that landscapers can quote from. This will ensure that you get the result you want and can make a clear comparison between the quotes you receive.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We guarantee your neighbours will be envious of your new landscapes and gardens........ As they say the grass is always greener on The Other Side!

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing needs to be competitive to have been in business 12 years & with more than 16 full time staff we can't afford not to be. Make sure you make a whole comparison price is not everything, check references, awards and portfolio to be sure you have the right landscaper.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide easy to understand written quotes for our construction services,usually from a landscape plan. We are fully insured structural landscapers and we provide home warranty insurance. Our maintenance services can be quoted for a one off project or we also work on an annual program

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have 7 specialist landscape and horticulture crews with a management team supporting these crews. We provide a turn key service from design, council approval, construction, and maintenance of entertaining areas, gardens, pool surrounds and landscapes.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been operating for 12 yrs and all our staff are qualified. Our staff have qualifications in Landscape Design, Landscape Construction, Project Management, Horticulture, Permaculture, Arboriculture and Natural Area Restoration.

The Other Side Landscapes

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