Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we have public liability for $10million our guarantee is the Australian standards and adherence to the NCC (national construction code)

Question 2

How did you decide to get into your line of work?

Accepted Answer

When I was 14yrs old school was not working out for me. Leaving school young I started my apprenticeship, although a challenge I loved it. Building and problem solving is in my DNA and I will pass it on to the next generation, it is more than a job I see it as a gift.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was asked to Tile a toilet area by a client who's son has autism, for specific reasons. After completing the job, she asked " can you fix my letterbox?" I replied "yes". She asked "can you fix my cavity sliding doors" I said " yes","can you fix my grandsons bike?" haha, we did at no cost......

Question 4

What do you like most about your job?

Accepted Answer

I love the satisfaction I get everyday, knowing my work is very high quality and that after we leave. Our clients don't remember the price, they tell their friends and enjoy the new additions or repairs to there home.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Really it depends what you want. if you only want the cheapest quote, ask the price. However, if you want to avoid the shotty workmanship. Ask about experience and quality.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions are: 'how long will it take', 'will there be any hidden costs', 'how do you want us to pay?' with all these questions honesty and upfront communication is essential. As a business we are upfront and seek to understand our clients request. Communication is key.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

This is my personal business, and I take every job no matter the size seriously to deliver the same high standards I expect on my own home.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

our quote will not always be the cheapest. However our finish and quality will always be the best. With over 20 yrs experience in all aspect of residential construction, if its needs to be done on your house its our business and our passion to deliver the project.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know your budget, and we need a reasonable scope of work. It is important that your contact details are correct.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Carpentry plus is not a financial advisory institution.  We recommend from our experience with many clients, that you can personally afford the works before any tradesman attends your job. Even for a quote, many tradesman spend a lot of time quoting for clients who have not got the financials......

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you source another successful job with your friends for Carpentry plus during your job, we will offer a 5% discount on our quoted price for your job upon completion.

Question 12

What makes your pricing competitive?

Accepted Answer

Our price is competitive because of the level of quality provided, and also the multi skilled tradesman we have to accomplish a broader scope of works.

Question 13

How do you normally charge for your service?

Accepted Answer

We can give a quoted price for works. Also depending on the nature of the project we can work on an hourly rate per man.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of Carpentry, Tiling, Concreting, plastering and painting. Our team starts the work and completes it, knowing that what we build we plaster and what we plaster we paint or tile etc. This ability to combine skills means each job is seamlessly prepared for the next.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

with old school qualified carpenters all aspects of house construction is our mastery. New work or matching in with existing our attention to detail will not dissappoint

Stokes, Mark

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Business contact details

Business description

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Reviews (13)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Stokes, Mark