Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we carry Insurance Yes we guarantee our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always liked building small things as a child out of timber, this then progress to woodwork in High School and after much hard work I finally gained an Apprenticeship with the Master Builders Association in Sydney

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, I built a home to sell and a buyer purchased the house early so I gave them a lot of input into materials' colour schemes and even moved walls for the purchaser ,They were very pleasant to deal with and 12 months later after they had moved in A very lovely letter arrived in the post complimenting our Building and how happy the owners were on there 12 month anniversary of moving into the home

Question 4

What do you like most about your job?

Accepted Answer

I love seeing the reaction on a clients face when they see the finished product I enjoy creating a nice room

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are You Insured, Are You Licensed, Do you have any referances, How long have you been doing this?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How will a bathroom renovation take ?  Usually about 2 to 2.5 Weeks

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We Care, We are Prompt , We keep our customers informed, I am just honest If I am going to be late I phone, We have been left in peoples homes and we are trustworthy

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We clean up after ourselves, We are prompt, Were freindly, we care about your job, we respect your house we listen, our work is neat, we plan our work to flow to get you back into your room as soon as possible

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What they are trying to achieve, Job Location,type of work required

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be organised, Know what you want,make sure work areas are clear for easy Access

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would offer a 5% Discount to oneflare customers

Question 12

What makes your pricing competitive?

Accepted Answer

We Know what we are Doing,We Listen,We offer suggestions,We offer free advice, Experience I was a Building Estimator for a period of three years, Know basic pricing

Question 13

How do you normally charge for your service?

Accepted Answer

We are happy to quote jobs ,Or happy to work on hourly rate,

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bathroom,Ensuite and laundry renovations, Small Extentions, Room renovations,Property Maintenance

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a licensed Carpenter with a Builders Licence I am a HIA Member

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