Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have the appropriate insurances and I guarantee my work. I will give details if there is any reason I cannot provide a guarantee specific to a particular job.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love being a tradesman and being part of the construction industry. I could not imagine doing anything else. I enjoy working with my hands, participating in good, old-fashioned labour and sitting back and enjoying the visual rewards at the end of a job.

Question 3

What do you like most about your job?

Accepted Answer

I like being able to see the finished product and how simple joinery or cabinet installation can transform an area and allow for increased organisation and storage in the home.  When completing general handyman jobs, I enjoy the feeling of satisfaction I get from helping someone achieve something around their home that they wouldn't have been able to achieve on their own.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I understand the importance of being open and transparent with the customer and providing a high level of customer service. I am honest and will not say something I don't intend to deliver on.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I am reliable and honest. I will tell you what can be done within your budget. I do not believe in charging excessive rates, and strive to ensure my work is of the highest possible standard.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typically I would need to see the job before I can quote. If that is not possible, I will need to know that the area is easily accessible and any other information that will explain the exact details of what is required.

Question 7

What makes your pricing competitive?

Accepted Answer

I do not charge excessive fees, I price jobs in order to cover material costs and labour commensurate with the specific job. I ensure pricing is kept competitive in order to obtain ongoing work through word of mouth.

Question 8

How do you normally charge for your service?

Accepted Answer

It depends on the work required. I will charge for materials and labour. I aim to be transparent in the way in which I quote the job.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in the installation of kitchens and joinery. I have worked in the residential, commercial and retail sectors installing kitchens, office spaces and shops in projects of varying budgets from low to high end luxury.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified cabinet maker with 10+ years experience. I am also part way through completing my builders licence. I have fully renovated two homes of my own, including full kitchen renovations. I have worked for nationwide shop fitters installing well-known cafe franchises all around Australia and New Zealand, giving me invaluable experience in working with clients to achieve common goals.

LDJ Fitouts

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