Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have all the insurances required that not only protect us, but you and your property. All of our work is guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As we have 30 years of building experience behind us,we are driven to meet customers needs and requirements so when the opportunity arose we formally formed a company due to demand and provided a legitimate service with insurance and licenses to cover a larger area and network around Perth.

Question 3

What do you like most about your job?

Accepted Answer

Customer's satisfaction and delight at the job being done, with little or no fuss and interruption to their lives, as well as not being hit hard in the pocket.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

if you are not sure what kind of Service you require we can lead you in the right direction as to what service will solve your problem.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

most customers look for the most affordable and reliable option and we use our experience and expertise in both solving the problem and providing quality materials at the most competitive prices to save the customer costs also.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having 30 years experience in the building industry and meeting deadlines and on budget with a realibility of service over that time. we do what we say we are going to do and have an excellent record in this field

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Our business is based on punctuality, trust, skills, quality workmanship and friendliness. We are fast and reliable and we leave your property spotless and well presented. We have public liability insurance. We can handle several projects in the one visit which will save you time and money.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the job is, what materials are required, which is reliant upon what is actually needed to be done to finish the job to a good standard.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Free Quote. Competitive pricing on all jobs. Sourcing of quality materials at the best price available to us as a company.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A 10 % Discount is available to all first time customers. we value your business so our way of saying thank you is a Discount

Question 11

What makes your pricing competitive?

Accepted Answer

Realistic pricing based on the best sourced materials. Quality is not substitute for a cheaper costing job. We maintain quality workmanship at competitive prices.

Question 12

How do you normally charge for your service?

Accepted Answer

it can be charged as an hourly rate for smaller jobs, but larger jobs are more economical to quote an overall job cost.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

As home maintenance and handyman specialists, we offer the highest level of quality while remaining affordable. we range in jobs from  customized open wardrobe/pantry solutions to all internal installations and repairs

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

ECQ Pty Ltd has been operating a repair, maintenance business since 2015. We have 25+ Years Experience in Construction/Demolition/Commercial/Domestic projects

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