Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our timber work including stud walls, roof carpentry, pergolas and patios and decking frames have a 15 year structural guarantee.

Question 2

What do you like most about your job?

Accepted Answer

I love working with timber and creating a structure that transforms a room, exterior or interior of houses, backyards or what ever it may be. It is extremely satisfying work to see the end product and a happy customer.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

For a customer the main questions they need to ask is what exactly do we do, how much experience do you have in doing which ever trade it may be and ask them what tasks they are going to carry out to get the job done so they can have an understanding that you know what you are doing.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been doing carpenrty for 15 years and running my own company for the last ten years so I know exactly what needs to be done so you can 100% rely on my team and I to complete your job to the highest of standards.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I have 15 years experience and have been running a successful carpentry team for the last 10 years. We are extremely thorough and always complete the job to the highest of standards.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Depending on what kind of job it is but mainly the size of the job-length x width, knowing what they want and/or plans or diagrams.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a good idea and understating of what they want, plans or a diagram for bigger jobs and making sure the job is ready for us to start.

Question 8

What makes your pricing competitive?

Accepted Answer

We know exactly what needs to be done and we are extremely efficient to save on costs for the customer.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in construction of  house frames/stud walls, windows and doors, renovations, roof carpentry, pergolas/patios, decking, fiber cement sheeting, plywood sheeting, mdf sheeting, which we normally do with a negative detail express joint.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My trade is carpentry and joinery and I have 15 years experience and 10 years experience of running a successful carpentry team so I know exactly what to do and always make sure the job is done correctly.

Buildwell Carpentry

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