Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Aura Homes & Color Projects is fully insured. We guarantee our workmanship and always deliver high-quality, lasting results. Your satisfaction and peace of mind are our priorities.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to share their vaccination status. We respectfully serve all clients while maintaining safe work practices on-site.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Our team follows government health guidelines, including maintaining hygiene, physical distancing where possible, and staying informed on any safety updates to protect our clients and staff.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Aura Homes & Color Projects was born from a shared passion for home improvement, creativity, and craftsmanship. Our family team loves helping Adelaide families bring their dream spaces to life while promoting eco-friendly, sustainable practices.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favorite stories is transforming a dated home in Mile End into a modern, eco-conscious family haven. The owners were thrilled with the sustainable materials we used and the fresh new look — it’s projects like these that fuel our passion!

Question 6

What do you like most about your job?

Accepted Answer

We love bringing a client’s vision to life and creating spaces that feel both beautiful and functional. Every project is a new opportunity to build something meaningful and lasting.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask about licensing, insurance, previous project experience, attention to sustainability, and whether the provider offers clear communication and personalised service.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Many ask: “Can you help us choose colours and finishes?” Absolutely! We work closely with clients to select the perfect materials, designs, and eco-friendly options that suit their style and budget.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We treat every project like it’s our own home. Being family-owned means we genuinely care about quality, transparency, and customer satisfaction — not just finishing the job, but exceeding expectations.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

e offer complete services — painting, interiors, electrical, carpentry, and renovations — with a personal, family-driven approach. We also provide a 3-year workmanship guarantee, eco-friendly options, and a strong commitment to quality craftsmanship.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We usually need to know the project location, the scope of work, any special requirements (like eco-friendly materials), and a site inspection to provide the most accurate and fair quote possible.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Finalise your design decisions before work starts to avoid change orders.  Choose durable, eco-friendly materials that reduce future maintenance costs.  Be flexible with scheduling — off-peak times may offer better pricing options.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes! First-time customers who book a consultation through Oneflare will receive a free colour consultation valued at $150. It's our way of welcoming you to the Aura Homes family!

Question 14

What makes your pricing competitive?

Accepted Answer

We provide tailored, detailed quotes with fair pricing based on the real scope of work — not generic estimates. Our clients also receive the added value of a 3-year workmanship guarantee, eco-conscious solutions, and personal service — offering true long-term savings.

Question 15

How do you normally charge for your service?

Accepted Answer

We offer fixed, transparent quotes based on project scope and materials after a detailed site inspection. No hidden fees — everything is discussed openly before work begins to avoid surprises.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in eco-conscious renovations, interior and exterior painting, interior carpentry, and electrical upgrades. We love combining sustainability with quality craftsmanship to deliver spaces that feel beautiful, functional, and future-proof.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team brings years of combined experience in residential and commercial projects. We are fully insured, licensed, and committed to high-quality standards, and constantly update our skills to offer sustainable and innovative solutions. Plus, we back our work with a 3-year workmanship guarantee to ensure complete customer confidence.

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