Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we hold all types of insurances required by law  such as workers comp and 20 million public Liability we also have safe work method statements for every project.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started the painting as part time job 23 years ago and  began to like it alot and learned everything so quick. before i know it I became a licensed painter in 4 years , and a supervisor a few short years later, handling large painting works for major painting company in Sydney and I started my own business.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

there are few great story's to tell, but the best one I think is when one of my clients decided to surprise his wife by getting the house painted while his wife was away, he just didnt know what color to choose for each area, we offered to help him with all colors and had to do the job in just 3 days ', when his wife came home we were still doing the last touch ups and cleaning up, she was sooo happy that she started crying and hugging the husband and thanking all of us, it was a sweet moment to watch how both of them were so happy.

Question 4

What do you like most about your job?

Accepted Answer

to be able to transform a building by adding few colors and make a big difference to the look of it meeting different people all the time traveling to different areas and not being stuck in the same place for years and most of all the happy face of a customer when the job is done.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

most important is what preparations the painter is offering and how is he going to do it? what products will be used and how many coats of paint is being applied? are they going to prime any areas if its needed? what kind of warranty they getting? what time frame the job will be done in? would the painter supply any references phone no?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What products we are using? the answer is: we use all the good well known brands such as Dulux, wattyle , Taubmans but we always recommend the best ones for the project, how ever as we supply expert advise , our clients have the rights to choose which brand they want used if they prefer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we have been around for a long time , most our work comes from word of mouth, we be happy to provide you so many references of our satisfied customers and you can find out yourself and hear what they have to say about us.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

•	Tailored solutions to meet client’s specific needs and budget. •	Flexible maintenance agreements prepared around the property’s specific condition and usage.  •	Highly qualified tradespeople. •	Completing the projects with minimal disruption to the site by the use of appropriate planning, specifications and products. •	Advices on colour selections. •	Equipment to access difficult areas. •	Maximum effectiveness guaranteed products.  •	The best tools and equipment to deliver high quality finishing.  •	Competitive prices.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the areas that need painting,  which days of the week the customer will allow us to work, if they are interested in particular product other the major brands that we use. How many colors they are using in the building.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Moving some furniture before we get there, taking curtain and blinds off, taking pictures and frames off the walls, the less time we spend on moving furniture around the more savings we can pass onto you.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we do minor repairs that is not a painters job at most job sites, such as repairs to timber works , tiles, Aluminum windows where possible. and most times at no extra charge

Question 12

What makes your pricing competitive?

Accepted Answer

Our company is committed to provide you with exceptional painting services.Whatever your painting requirements maybe, Technicolor Painting & Maintenance will provide an excellent and professional quality painting finish using only the best brands and products with 100% client satisfaction guaranteed.

Question 13

How do you normally charge for your service?

Accepted Answer

Progress payments and final payment on completion, we accept Cheque , cash or bank deposits.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our Services Also Include: Work the Hours to suit you Texture Coatings Epoxy Coatings , Industrial Coatings ,commercial painting Anti Graffiti Coatings Airless Spray Painting And all other types of decorative and protective finishes we serve all suburbs Sydney wide and work the hours to suit you. we undertake all kinds of painting and decorating including first time paints or repaints to all kind of buildings

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

with over 23 years experience we provide high quality, professional and timely painting and decorating services to House owners, business owners, Commercial Buildings, industrial complexes and residential buildings we strive to achieve and maintain product and service differentiation, not simply by meeting our customers expectations, but by exceeding them. we will get the job done efficiently, professionally and with minimum disruption to the customer's business or home routine

Technicolor Painting & Maintenance Pty Ltd

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