Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Peregrine Plumbing and gas .The company is fully insured and guarantee our work on labour and our supplied plumbing parts and products.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I became a Plumber gas fitter because my family was in the building industry since the 1960's. So I tried a few different rolls  and fell into plumbing due the large scope of works the plumbing industry offers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Weekend home plumbing by handy man husband. I had a call one weekend  where the wife of the handy plumber husband was frantic, the hubby decided to save money DYI plumber and install a basin sink tap set, it failed flooded the bathroom I came out saved the day she was so grateful.

Question 4

What do you like most about your job?

Accepted Answer

Seeing our work is done to the best standard and knowing the client is happy with the job at hand.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is Peregrine Plumbing and Gas License plumbers and gas fitters ? Yes we are. When is comes to using plumber make sure they are Master Plumbers and gas fitters

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

At Peregrine Plumbing the most commonly ask question is the cost factor and when can it be done. Our answer is will try to meet your expectations  and work within a timeline to suite.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Peregrine Plumbing has always provided a reliable and professional service at competitive rates. Our tradesman present themselves well, are punctual and work to a high standard.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you employ the services of Peregrine Plumbing and gas .You can be certain to obtain fast, courteous and reliable services from a truly dependable provider .Whether it is leaks, repairs, inspections, quotes, installations or cleaning, Peregrine Plumbing and Gas are here to help.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Peregrine Plumbing and Gas  Would like to know as much details about the job to provide a fair and honest quote and the time frame to start the job at hand.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money before start of the work by asking for up front charges. Ask us for the best possible solution to service your plumbing needs. Product advice ask us before buying your own plumbing products so you get the correct information to save time and money

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Peregrine Plumbing and Gas  Offers 10% discounts to pensioners on labour charges only. Once on the job and the work is completed we ask the client if they would like to except a free home inspection on plumbing tap wear including hot water systems and advise on a maintenance plan.

Question 12

What makes your pricing competitive?

Accepted Answer

Peregrine Plumbing and Gas  .Our pricing is marked to meet the market and all charges are explained prior to start of job. Any questions regarding charge rates to fixed quote pricing please ask prior to start of the service.

Question 13

How do you normally charge for your service?

Accepted Answer

Peregrine Plumbing and Gas is a COD service. Collection of payment is at end of the job. Unless another agreement is made while on site , payment is made Via ETF or cash.Invoices will be emailed out once payment is received . If client is on site the client must remain on site till job is completed so payment can be collected.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our main bread and butter is home plumbing maintenance covering hot water units to drain blockages ,all tap wear keeping the work scope manageable and flexible to service our clients in a timely manner.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Peregrine Plumbing and Gas. Started in the plumbing trade since 1980, WA trained owned and operated.We have local knowledge and carry the approved licenses to work as Licensed plumbers and gas fitters.

Peregrine Plumbing and Gas

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