Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business and provide guarantees when required for specific works based on a job to job basis

Question 2

How did you decide to get into your line of work?

Accepted Answer

Working with plants and nature has always been a passion of ours, and seemed a 'no brainer' to find the field we enjoy

Question 3

What do you like most about your job?

Accepted Answer

The outdoors and working with nature are first to mind with building working relationships with clients for a happy outcome for all through job satisfaction

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

We believe the customer client relationship is key to any works being carried out, we try to eliminate any questions the customer may have about anything in our field, site specific or not

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We like to provide a service with no hidden catch's which means we are up front about our pricing, time estimations, and punctuality,

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We both have a true passion for landscaping and garden maintenance with many references redily  available from previous happy customers

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We provide a reliable honest service, we aren't afraid of the hard or easy jobs, and always looks to promote the customers satisfaction working in combination with us,

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

General parameters of the works, and location of the job and what is required for completion, in conjunction with the clients requests

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I would advise customers to do a bit of research on the scope of works and the employer they are looking for, questions are ALWAYS welcome as we can provide as much or as little information as necessary

Question 10

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive through the quality of work provided as we look to suit your needs, and provide next to trade rate on materials used

Question 11

How do you normally charge for your service?

Accepted Answer

We charge at an hourly rate of $49.50 per man including gst plus rubbish removal at an extra cost if required

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can provide services for all landscaping works, and generally specialise in garden restorations and continued works with our clients

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Both qualified landscapers with 7 years experience each in soft and hard landscaping in all stages from design to completion

Lavender Landscapes

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