Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and guarantee all work and supply a 2 year defect period . All materials and hardware used comes with extensive warranty

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

timing and  shedules  is the main thing  we get asked about . As with shop fitouts time is everything when you are paying rent for a shop and need to get in and make money this is our main priority to help our customers trade as quick as possible.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a family business and pride ourself on doing the best for our clients . Without the clients we would not be where we are today .

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We work with our clients to achieve the best possible outcome within there time frame and budget. We are not the building company that charges for every little variation we respect our clients and want to help them achieve there goals .

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need plans, sketches , or a description of what you would like to do and any relative paper work needed from site location .

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

•choose your material finishes to suit your budget  •agree on set contract pricing  •always request a samples board if finishes prior to works commencement

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers with get $500 off there first job with us . discount will be applied at final invoice .

Question 8

What makes your pricing competitive?

Accepted Answer

We source the best products at wholesale prices and pass the saving on to our clients . We also manufacture our own joinery and cabinets all in house

Question 9

How do you normally charge for your service?

Accepted Answer

All work is quoted . Then We will draw up a legal building contract . There is a deposit that is to be paid prior to work commencement on site .

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No we cover everything to do with shop fitting. From concept to design and construction . We build turn key shop fits. So all you have to do is start trading .

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The director has over 20 years Experience in shop fitouts . Is a registered commercial builder with VBA and has many respectful large retail repeat clients for reference

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