Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am registered with Fitness Australia and insured with Guild Insurances.  Keeping my groups to limited numbers I am able to supervise my sessions to make sure there are no unforeseen injuries and that technique is correct.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was in a need for a career change and with a passion for fitness this seemed to be the logical step.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The local Dietitian referred a lady with type 2 diabetes, she struggled with just walking up the path and need to sit for 5 mins to recover. 6 months on and she trains twice a week, she is confident on the treadmill now and her mobility has increased significantly.

Question 4

What do you like most about your job?

Accepted Answer

Being there through my clients fitness journey, watching them see results, not just their physical appearance but their mental and emotional changes as well.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Finding the right personal training isn't about a specific question it is about feeling comfortable with your training, being able to trust that they have your best interest at heart and will have your back through your fitness journey.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question is how long will it take to achieve their results? Each person will receive their results differently, it depends on each persons body composition, diets, family, work and personal lives.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As I am starting out on my own, I am fully committed to the business and my clients, I am passionate about my business and about my clients receiving the results they are looking for.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

ReSET Fitness Solutions is here to help you on your fitness journey, whether you are just re-entering or already committed, I have training sessions to suit all fitness levels.  Beginners circuits, Small Group PT, MetaFit & MetaPwr conditioning & strength programs also Private 1 on 1

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before starting your fitness journey I will require for a health assessment to be filled in, it also helps if you have not exercised in a while to have your blood pressure taken and your doctors approval.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do you purchase your lunch daily? How many take away meals do you have each week? Do you buy coffee or soft drink daily? To save money each week think about taking your lunch to work each day, cut down on the take away meals and coffee or soft drink you purchase each week.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Unlimited Membership: $35 per week directed bank deposit weekly or fortnightly. Unlimited Members have access to all small group training sessions through out the ReSET Fitness Solutions timetable, including kids bootcamps. Members also receive half price 1 on 1 Personal Training.

Question 12

What makes your pricing competitive?

Accepted Answer

I offer an unlimited personal training membership, which entitles the client to attend as many session as they feel they can handle safely through out the weekly timetable for only $35, which if attending 4 session per week for only $8.75 per session.

Question 13

How do you normally charge for your service?

Accepted Answer

Sessions can be purchased as a Casual visit, 10 Pack or Unlimited Membership via cash upfront or direct bank deposit.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am a trained Rehab Traner, MetaFit Coach and the only MetaPwr coach in the Hunter Valley to help with your fitness journey.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a certified Personal Trainer, have MetaFit & MetaPwr coaching certification, Rehab Trainer, First Aid officer and hold certificates in Exercise for Children and Basic Nutrition

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