Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully insured and I guarantee all work that I have undertaken. All jobs are to the highest possible standard.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was 14 years of age and I was working with my dad's friend part-time. He said I was a natural and then I started an apprenticeship which I completed. Have been a plasterer ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Nothing like going to a job when the customer has been over quoted and not being able to afford the job until I come along and able to complete job under their budget.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new people, customer satisfaction and seeing the outcome of their job. Able to exceed peoples expectation of their job.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified to undertake the job? Does the quote include all materials and labour? Will the job be done to the highest standards? How long will the job take? Do you guarantee your work?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the price of the job? I will provide a written quote for all jobs. What does the quote include? All work that has been quoted for including materials and labour. Timeframe? This will be provided in the quote.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Honest, reliable , trustworthy, fare pricing , ane quality workmanship, Able to work around customers schedule. Always on time and will meet customers deadlines.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Professional and reliable quality plastering for a fare price. 15 years in the trade. Able to work around your schedule.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What suburb the job is in, what needs to be done to complete the job, how big the job is.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Buy own materials for the job, have existing materials for the job, take photos of the job to be quoted over phone,

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers will receive 10% off their first quote when accepting quote and 15% off their second quoted job when accepted.

Question 12

What makes your pricing competitive?

Accepted Answer

Fair pricing. Able to beat other quotes by other tradesman. Flexible pricing for all jobs depending on materials and work needed to be done.

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on type of job. Hourly, day rate or set price. Whatever suits best for the customer and what they want done.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of plastering including setting, fixing and cornices. Jobs include repair, maintenance, new builds, renovations and commercial fit out.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 years in the trade and fully qualified with certificate of trade. Experienced in fixing, setting and cornice. Qualified plasterer with Cert 3 in walls and ceiling linings.

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