Hana Group Australia

Qualifications

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Reviews (33)

• Jon &

  Google review

  14 Apr 2024

  We absolutely loved our experience with Morris! Thank you, and your team, for your outstanding service! We would highly recommend Morris, he not only worked with us to tailor our courtyard renovation, but was immaculate in providing the services. Morris went above and beyond to ensure we were satisfied with the finished product - which we truly love!
• George S

  Google review

  21 Oct 2023

  I recently had the pleasure of working with Hana Group for my backyard makeover, and I couldn't be happier with the results. From the initial consultation to the final touches, their team displayed exceptional professionalism and creativity. They transformed my yard into a stunning, tranquil oasis that perfectly aligns with my vision. The attention to detail in the design, plant selection, and hardscape installation was remarkable. Additionally, the project was completed within the agreed timeframe and budget. I highly recommend Hana Group to anyone looking for top-notch, reliable, and innovative landscaping services."
• s k

  Google review

  21 Oct 2023

  s k left a 5 star review for Hana Group Australia

• CHRISTINA A

  Google review

  11 Oct 2023

  Morris and his team were fantastic from start to finish. From first point of contact communication was clear and consistent. Morris was professional, prompt, courteous and did an incredible job. We are stoked with the finished product. Can’t recommend Hana Group enough!
  Hana Group Australia

  replied

  11 Oct 2023

  Thank you so much for your kind words Christina ! We're thrilled to hear that the Hana Group team met your expectations. We strive to deliver the best service possible at all times. Thank you once again for your hospitality whilst working on your project.
• Simon F

  Google review

  23 Sep 2023

  Poor quality of work, I have contacted Morris several, he doesn’t answer his phone, not responding to the messages. The nod is unfinished, the fence he installed is falling a part.
  Hana Group Australia

  replied

  25 Sep 2023

  Dear Simon, I appreciate your feedback and the time you've taken to review our recent interactions. However, I respectfully disagree with some of the assertions made in your review. I have maintained consistent communication regarding the minor defects captured in the provided photos and assured you that we would address them promptly. During the weekend, I apologize for any inconvenience caused by my unavailability due to a poor service area, which may have resulted in missed calls. It was not my intention to imply that I was unresponsive. Regarding the condition of the fence, I'd like to clarify that the images you referenced depict a few exposed nails and a gap beneath the fence. It was clearly stipulated in our initial agreement that only one plinth would be installed, and I can confirm that the fence is structurally sound. It's important to note that after completing the project, both you and the customer expressed satisfaction with the work, even inquiring about additional services from our company—a fact that we can substantiate with documented proof. I wish to address any concerns you may have had, and I genuinely believe that the statements made in your review do not accurately reflect the quality of our work or our commitment to customer satisfaction. Sincerely, Hana group.