Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Exclusive currently hold a Public Liabilty insurance cover through QBE insurance. At Exclusive all our work is 100% satisfactory Guarantee

Question 2

What do you like most about your job?

Accepted Answer

The thing I like most is when I see the reaction and satisfaction of my customers when the job is complete.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Questions that would be most important to me are:  1- Quality of work 2- Refrences 3- Time frame 4- Price

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Some of the most common questions are: What's the Price, Do you do good quality, How long will it take & can I see photos/refrences of other jobs previously completed. Price & Quality- come hand in hand if you want quality it comes at a higher price. We don't like to compromise on quality.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Exclusive Painting Group our foundation is based on key principles. Honesty, Accountability, Respect and ultimately Excellence. These make up who we are and what we stand for.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Exclusive Painting Group the quality is EXCLUSIVE . We go out of our way to make sure the customer is more than satisfied. We strongly uphold the values of Honesty, Accountability, Respect and ultimately Excellence.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before any quote is produced a site inspection is needed as well a description of work outlined by customer. A quotation will be drawn up then customer needs to sign before any work comenses.

Question 8

What makes your pricing competitive?

Accepted Answer

Exclusive Painting Group do not compete on price we compete on Quality. In most cases customers get what they pay for.

Question 9

How do you normally charge for your service?

Accepted Answer

Exclusive Painting Group require a 40% deposit of the quotation price. The deposit is to secure the job as well as purchasing paint and other materials needed. The initial deposit is to be paid on arrival/day of commencement. We also require progress payments as the job progress's. Payments made out can be paid via  cash/bank transfer.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all kinds of painting  ranging from Internal & External painting, Render Painting, Wall paper, Suede's, Metallic Paints, 2Pac, Staining, Clear, Roll on Texture etc.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We currently hold a Certificate 3 in Painting and Decorating CPC30611 as well as Certificate 4 in Occupational Health and Safety through Master Builders. All of our workers have current Safety White Cards.

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