Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Tes we are Insured & Guarantee workmanship

Question 2

How did you decide to get into your line of work?

Accepted Answer

I learnt the trade from my fathers tiling business 20 years ago and after completing my studies and all certificates, i ventured out on my own putting to great use all my experience and knowledge of tiling & renovations to practise. Ive been in the trade for over 15 years now and its a great industry.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All our clients have been content with our workmanship.

Question 4

What do you like most about your job?

Accepted Answer

We have a great team at CFS. I enjoy the people I worked with. We have a friendly and professional group of tradesman. ..................................................................................................................................................................................................................................................

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

For long lasting installations, make sure to hire a Certified Tile installer. By doing things right, you will get more value out of the overall tile job. It costs much less to plan and install correctly the first time.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers usually have a vision on what they want, we are only here to make that happen. We are happy to give ideas and help make the renovation work run smoothly for customers

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have developed a solid reputation for integrity and honesty in our dealings with clients, in both the commercial and domestic markets. We will be happy to give you referals of past experiences with customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

CFS have developed a solid reputation for integrity and honesty in our dealings with clients, in both the commercial and domestic markets. We are committed to providing a reliable and professional floor and wall tiling service, ensuring our clients receive the highest quality and excellence in workmanship, no matter how big or small a job may be.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customer should know what type of tiles they are going to use eg- ceramic or terrazo, these have a fixing price difference. Saves time going back and forth with different details if a customer has ideas ready to go

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Research. Do extensive research online or ask trusted family and friends about their experiences with contractors. Get quotes from at least three different individuals or companies-you'd be surprised in the price differences for the same tiling job. Don't automatically go with the cheapest quote or the first Google hit. The most expensive contractor won't always do the highest-quality work, and the cheapest price doesn't mean you'll save money. In fact, you may spend more money fixing a shoddy tiling job from a cheap contractor.  2. Credentials. Before you sign any contracts, but after you choose the perfect professional for your tiling project, you must make sure that he has liability insurance, which protects you in case the contractor damages your home or any injuries occur during the construction process. Also, check that he has workman's comp insurance, which protects the contractor and any of his employees while they work in your home.   3. Paperwork. Get everything in writing! Estimates, warranties, everything the contractor will do or charges you for must be in writing before you get started. This avoids confusion about what exactly you, the customer, wants done and eliminates hidden charges or fees.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Call or Email us today for your free measure & quote.

Question 12

What makes your pricing competitive?

Accepted Answer

The market acceptance shown to the business  by our clients can be attributed to our desire to create exceptional quality in every task we are given by our valuable and professional commercial, retail and residential clients. Our Qualified tradesman will make sure the client is 100% satisfied with the project.

Question 13

How do you normally charge for your service?

Accepted Answer

All jobs vary as no two jobs are the same.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

CFS is committed to providing a reliable and professional floor and wall tiling service, ensuring our clients receive the highest quality and excellence in workmanship, no matter how big or small a job may be.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We continue with our training and development of staff in order to provide our clients with a highly trained team of excellent specialist tradesmen tilers. Which also hold current NSW R.I.S.I cards.  We will continue to work diligently to apply world best practice to every facet of our business with the highest standards of trades based workmanship, and  exceptional quality and value service.

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