Boost Administration

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Frequently asked questions

• What makes you the most reliable and trustworthy person for the job?

  We pride ourselves in providing a high quality service with exceptional standards each and every time. We are reliable, trustworthy and value client confidentiality so you have peace of mind knowing your project is in the hands of a professional.

• Why should a customer hire you over another service provider?

  1. Consistency. Picture this – You call the tempagency you have used in the past, the consultant you prefer to deal with is onholidays. You like dealing with the same consultant to ensure she sends youstaff who meet your needed skill set. Then you find out the temp you have usedin the past is no longer available! So, the agency sends you a temp you haven’tworked with before, she is capable, but just doesn’t understand how yourbusiness operates. You end up spendingmore time explaining your specific requirements to her. When you partner with aVA, you maintain the consistency. It’s always the same VA, working for you andensuring your ‘quirks’ are remembered and considered. 2. Caring. Like you, a VA is a business owner.Business owners understand the importance of client satisfaction to ensuretheir survival. For that reason, a VA will take a great deal of care to ensure theirclients (YOU) remain satisfied and continue the business relationship. Thereforeyour business is just as important to them as their own business; they takeadditional care to ensure your expectations are exceeded. 3. Cost. Temp agency costs are high, consider howthey are calculated - They include the employee’s hourly rate, superannuation,work-cover, as well as their company commission and administration charges. AVA is contracted for a set hourly rate or retainer, but you are not expected tocover addition costs such as superannuation and work-care etc. Now consider the ‘hidden costs’ – electricityto run the equipment your temp uses, and other office consumables, etc. As a VAworks remotely to you, all consumable costs are covered by the VA! More moneyin your business bank account, not the temp agencies. 4. Clock Watching. So the temp arrives at youroffice at 9am, you show her around, and get her started at the workstation.After lunch, the temp has a social chat with one of your other employees, theconversation lasts for 15 minutes. Do you realise, you are charged for thenon-productive time? A VA will stop theclock to take another call, make a cuppa etc. With a VA, you pay only for thetask related hours. Now let’s consider the end of the day. The Temp knocks offat 5pm, most of the work is done, but a couple of items remain incomplete - aVA is focussed on completing the task. 5. Collaborative. Every VA is part of a network,some even more than one. If you need a task completed, and your current VA isunable to take on the project, chances are she will know another VA whospecialises in that field. A quick phone call or email and you can be connectedwith a specialist in that field. Hopefully that helps you understand some of the differencesbetween a Temp and a VA. Don’t forget VAs are responsible for their owntraining and development, and it’s imperative our skills remain updated – So you always get the best service possible and the best return on your dollar!