Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our team has many years of experience within the Tree Service Industry & endeavour to keep our service best on the coast with our work ethic & efficiency.  $20 Million Public Liability

Question 2

How did you decide to get into your line of work?

Accepted Answer

Started this kind of work as an employee to a sub contractor who worked on behalf of Energy Australia approx 12 years ago . Initially employed & trained for clearing of vegetation above & below Low/High Voltage Powerlines in residential/rural areas of NSW .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes we don't ask for ANY payment until the job is completed . This is also stated on our Quotes & Invoices .  A lot of other Tree Service businesses require a deposit or payment of the job in advance & sometimes results in being ripped off & the job unfinished .

Question 4

What do you like most about your job?

Accepted Answer

Customer Satisfaction & Interacting with the community. Efficency / Time Management - try our best for same day FREE Quotes Working together as a team

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured? And request a copy for your own records. How many years experience within the industry? 8+ years within a established business address. Our climber has 17+ years experience.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we take the waste away? Yes we do all quotes include waste removal. What is cut to ground level? Ground Level is enough stump left out of the ground so it is not a trip hazard. Commonly the stumps are left at min. 1ft-2ft tall. Alternatively you can get a price on a Stump Grind to go underground

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Well established business on the Central Coast for 10+ years , We have a Tree Yard on the Pacific Hwy , Lake Munmorah .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Aerial Trees Group specialise in the BIG & the small jobs around the home. From Trimming Branches to Tree Removal our service includes the Chipping Of Tree Waste & Removing the Tree Waste from site. We also offer other services for the garden/yard like Stump Grinding , Palm Cleans & Garden Make Over

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Location  Details Of The Job - Front Yard / Back Yard - Tree Trim / Tree Removal - Ground Level / Under Ground Level - Quantity Of Trees

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Compare Our Quote To Others In The Area - We will beat any reasonably written quote by a further 10% .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Here are some extra details: Please check out our Feedback regarding our Tree Services on : https://www.serviceseeking.com.au/profile/45558/feedback?filter_by=all or find us on FB www.facebook.com/aerialtreesgroup

Question 12

What makes your pricing competitive?

Accepted Answer

Just a friendly reminder that we at Aerial Trees Group will beat ANY reasonably written quote by 10%. Our quotes are FREE & Obligation Free.

Question 13

How do you normally charge for your service?

Accepted Answer

Site Inspection Is Required On ALL Quotes - Our services are based on a hourly rate or a day rate can be arranged.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All Areas - For the Big & Small Jobs. Trees Trimmed / Removed / Mulch & Firewood Sales / Hedging & Pruning / EWP & Crane Jobs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Aerial Trees Group prides itself on providing the most professional and high quality service available. Authorised, Experienced, Professional & Locally Owned 20 Million Dollars Public Liability

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