Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business and we provide exceptional after sales service as well as 1-5 years guarantees on all our products and services.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We decided to provide low cost and affordable printing and event signage supplies to Australian businesses. We wanted to show the industry how things are done more efficiently when a company performs at its optimum level.

Question 3

What do you like most about your job?

Accepted Answer

The thing that make us love our job is to hear our customers appreciate us for our outstanding work and craftsmanship, as this is really all we have that keeps us going.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A person should not ask and rather do some research on the business as to where it stands and how long it has been operating. Experience speaks more than a thousand words.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How is Vivid Ads providing such cost competitive services that other printing and signage companies cant. I tell them to try us out and if they are unhappy we will be happy to do their dishes for a month.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are not just a person but a team of skilled professionals that love to excel. We have been trusted by 50,000 Australian businesses over the past year and are sure to finish your job in a seamless manner leaving you extremely satisfied.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Being a large organization we are able to offer high quality products and service to our clients at amazing prices.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the requirements, purpose of the products, intended use, measurements and all relevant details including a budget and required date. We are here to assist our clients if they do happen to need any help.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Most mistakes that businesses do is that they come unprepared. I would advice that they plan their goals well before time, get their artwork or designs ready so they can make sure they are happy. Most printing companies are able to offer much better pricing if the order is placed in advance.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers can avail a special 5% discount on any order which is more than $500 in value. We aim to please our client base as a whole and do provide great offers on a month to month basis,

Question 11

What makes your pricing competitive?

Accepted Answer

The amount of printing we do is classified as large scale thus we are able to drive our costs down.

Question 12

How do you normally charge for your service?

Accepted Answer

We normally charge for our service on project basis or CPP. We are here to make printing much for affordable for Australian businesses and are sure to provide them with best possible pricing that are affordable alongside do not compromise on quality or after sales service.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in all types of printing. Our products are used at events, shops, exhibitions, trade shows, offices and conferences Australia wide.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With state of the art processes, technology and over a decade of experience Vivid Ads has what you need. We have a skillful, talented and enthusiastic team who can assist you with your inquiry. Our portfolio includes thousands of Australian businesses that we have assisted in the past.

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