Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we certainly are! Our high quality repairs are backed up with a 12 Month Standard warranty and a lifetime warranty on most insurance claims.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you provide loan cars, and if so do I have to pay for one?  Yes, we have several loan vehicles available that we can offer you for the duration of your repair. These loan cars are at no cost to you, they are provided to make your repair process as seamless an experience as possible.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

	40+ Years Experience – Founded in 1968, Varricchio’s is one of Adelaide’s most experienced crash repair shops, and a strong part of the local community 	Free Loan Cars – Not having a car all of a sudden can pose a real problem. That’s why our loan cars are provided at no cost to you to minimise the burden of your accident 	Quality Workmanship – We understand that high quality craftsmanship requires expertise, constant innovation and a culture of encouraging perfectionism, and constantly strive to uphold all three 	RAA Certified – Varricchio’s is an RAA approved and preferred repairer. We furthermore specialise in dealing with all insurance companies and can assist in maintaining your right to choose your repairer

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Let us know who your insurance company is as well as your claim reference number if available. It is important for us to quote to their preferred method.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Friendly and sincere clients always make our day. If you're doing it tough, let us know. We always strive to sharpen the pencil for those who need it. Keeping your car clean and removing all belongings saves us a lot of time which can save you $$. Allow fair and reasonable time for repairs.

Question 6

How do you normally charge for your service?

Accepted Answer

Our service is charged at fair and reasonable hourly rate, accordingly to MTA times which is our Industry Automotive Association

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Premier Automotive Collision Repairer with over 50 years Experience with highly skilled, fully qualified staff. Every effort is made to produce safe and quality repairs backed up with on going training with ICAR.

Varricchio's Crash Repairs

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