Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Artcom Fabrication carries all necessary insurances, guarantees all work and uses materials with supplier guarantees.

Question 2

What do you like most about your job?

Accepted Answer

At Artcom Fabrication we enjoy bringing clients ideas to fruition. It it rewarding to portray a business in a way to create a successful image.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

When comparing sign company's I suggest inspecting past projects and asking about warranty and materials, cheap materials might look ok at the completion of the project but how will it look in 1-2 years time?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

At Artcom the most commonly asked question is "how much will the project cost"; the simple answer is; for quality you must pay a reasonable price, we will not risk our reputation and turn out a cheap product.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Artcom Fabrication has been in business for over 10 years and enjoys repeat business from most of the clientele.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Artcom Fabrication we have the capacity to complete most projects in-house, you imagine it and we can create it, from a small corflute roster sign to a complete shop fit out.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To complete a quotation Artcom Fabrication needs to ascertain the scope of work, materials to be used, location and access hours.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money prior to engaging Artcom Fabrication follow these 3 easy steps... 1. Have a design concept in mind, take photos or research your images on the internet. 2. Clean the area or surface where the signage is to be erected or applied. 3. Consult you Artcom Representative  for the most economical way to complete your project.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers will be offered a free design concept with any job.

Question 10

What makes your pricing competitive?

Accepted Answer

At Artcom we offer a high-end product at an affordable price.

Question 11

How do you normally charge for your service?

Accepted Answer

At Artcom we offer 30 day terms to establish clients or credit card facilities.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Artcom hast the latest equipment to complete your project including a cnc router with a bed size 4000 x 2000mm, laser engraver and cutter bed size 2400 x 1200mm.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Artcom Fabrication has tradespeople with skills in carpentry, acrylic fabrication, illuminated signs, certified and university trained designers with dedicated sales representatives.

Artcom Fabrication Design Group

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