Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes i am an insured business. All my work & parts used are guaranteed and meet OEM (Original Equipment Manufacture) specification.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been mechanically minded, as i grew up in the country. I was always out in the shed and around machines and tools. I guess this is what made me interested in it to the point it became my career. I have seen a lot, even though I'm in my early thirties.

Question 3

What do you like most about your job?

Accepted Answer

I enjoy dealing with new customers, as I try to keep hold of them for all their vehicle's needs, such as two yearly services plus any repairs along the way. I enjoy new challengers and doing the best work possible for the customer.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

If any additional work is found whilst carrying out any job, Tim will bring it to the immediate attention of the customer and explain the options and/or process to carry out the job and resolve the issue.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Tim Schulz- Owner/Operator is a highly respected & ethical mobile mechanic.Tim has a high attention to detail and is a very thorough mechanic. He enjoys communication with the customer and likes to use a "One on One" approach, which allows both parties to know exactly what is going on at all times

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I Need to know the following to make quotes and ordering of parts faster:  Make Model Year VIN Number Transmission Type Fuel Type

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Having the Vin# and engine size is a big help in carrying out accurate quotes. This is because some vehicles came out with different engine variants in the same year.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you book the first car service with me, you will then receive half price labour on the second car only. Only if they are booked in and carried out on the same day.

Question 9

What makes your pricing competitive?

Accepted Answer

My labour/travel rate is a flat $88/hour including GST. All my parts are at a competitive price with other companies and trade services. I also have multiple suppliers, which give me a competitive edge for getting the most competitive price for you.

Question 10

How do you normally charge for your service?

Accepted Answer

I will normally charge the customer by a bank transfer, where i will provide my bank details on the invoice.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Tim Schulz- Owner/Operator is a highly respected and ethical mobile mechanic. He provides a variety of mechanical & auto electrical service, repairs & maintenance covering a 65km radius in the Adelaide region. www.timsmechanical.com.au

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cert III AUR30999 Automotive (Mechanical Heavy Vehicle Mobile Equipment Plant/Earthmoving/Agriculture), Cert III AUR30405 Automotive (Mechanical Technology), Cert III AUR30312 Automotive (Electrical Technology)

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