Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured as for guaranteeing our work. We have a very high standard of work, people hire us as there is so many images and videos we can show them of the quality they hire us as they trust us..

Question 2

How did you decide to get into your line of work?

Accepted Answer

Being a photographer has always been something I wanted to do full time as a professional. I love the challenge of capturing the perfect moment or image.  It is not easy doing it right and making sure that the image you have in your head can be captured perfectly.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have way too many to type here, but I am more than happy to chat about it when ever you like :-)

Question 4

What do you like most about your job?

Accepted Answer

I love having a camera in my hand for any type of work, but I do love our wedding photography side of the business. So rewarding! Seeing the emotion on a couples face when we show them their photos and video for the first time.... overwhelming.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I see full day weddings or more of your work (in the field you wish to hire them for) to see that your quality of work is consistent . Do you have us sign a contract so that we (the customer) are covered for inclusions etc Are you a professional (full time at what you do) - Yes we are

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you provide 2 photographers - Most of our packages come with two photographers, if you hire us for video also we then gauge the location, timing and a few other things to see how many staff we need to provide to ensure your day is captured perfectly for you both.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have never missed a job, never had to cancel a job and always ensure if we are not able to make it we have staff that can! Never leaving you wondering.  You can 100% always know that your images will be what you want, weather it be weddings, portraits or commercial, we ensure that we understand what you are looking for and we deliver it.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

TB Photography & Videographer offers you a professional experience no matter what type of work we are there to do. For wedding day services you not only hire us to capture your day but we are there for you every step of the way. We become your planner, advisory, coordinator and friend.  We want you to come back to us every time you think you need photos or video and the best way we can ensure that is to provide you with a service and product that is second to none. Our best advertising is your word of mouth :-)   Tanya & Mike

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of photography/videography do you require - Wedding, Portraits, Commercial, Music or other  The location of your job. How many hours or images do you need. Your contact information if you wish us to call you about the job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You will save yourself money but not looking for the cheapest price!!  Yes our prices may be a little more than you wanted to pay, but if you trust us to do what we do best you will save yourself money in going somewhere else, getting unprofessional work and having to have it re done.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At this stage each customer has the offering of a few different packages and offers. We look at each job on an individual basis and offer you something in return.

Question 12

What makes your pricing competitive?

Accepted Answer

The quality, service and experience that you receive from TB Photography & Videography is second to none. When you look at our work (www.tbphotography.com.au) you will see we not only bring you amazing photographs we bring you absolute professionalism.

Question 13

How do you normally charge for your service?

Accepted Answer

You an pay via credit card, band transfer or cash on the day of the shoot/work. Depending on if you are a corporate client, bride and groom or family. We have a number of ways to make it easier for you.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We work in everything from Weddings, to high end corporate clients, fashion, modeling, government, families and much much more.  There is nothing we have not been able to master and we keep looking for perfection each and everyday.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been photographing since I was 11. Weather it be Weddings, corporate, portraits or other, today, after all those years I can guarantee that you will have the photographs and video that you dream of for your day or service.

TB Photography & Videography - Australia Wide

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