Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes our Pipe Lining Solutuion is Guaranteed for 20 years on Workmanship adn 60 years on the product. We are totally insured with Public Liability and Workers Compensation Insurance. We also are covered by Home Warranty Insurance which is needed for Domestic jobs over $20,000.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was a Plumber and he and his brother started 'Barry Bros" which is now a huge Public Company based in Melbourne.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were working at a Retirement Village and when we were Lining the Sewer Pipes, our boys came across a wedding ring. After, handing it into the office, they later found out that it did in fact belong to one of the Residents and it was given to her by her late husband and it had been missing for years! It was also found on the date of their Wedding Anniversary which was amazing in itself.

Question 4

What do you like most about your job?

Accepted Answer

We provide a cheaper solution for Property Owners than digging and replacing cracked or broken pipes with new PVC. Pipe Lining is also less evasive and just a fantastic product. It is also a product the Kevin Barry the owner has created and improved and therefore it carries a Patent. We are also I think as honest and reliable as they come.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience do they have?. How long have they been in business? Do they offer a Guarantee? What makes the Service provider stand out out from their Competitives? How can the provider save time and money? Our they Insured and do they carry a Licence?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. Why do others offer $99 to unblock and you are more than $240? - That is because there is a quick way to unblock drains or a thorough way. These companies just clean enough so that the problem is fixes for a small amount of time. While there they will also try and upsell to you and offer other services and will try and convince you take them up on their quote which is inflated to cover the cost of the cleaning. 2. Other PIpe Lining Companies say they are the best and you are hopeless and don't know what you are doing.  - Unfortunately, unlike these Plumbers we don't bad mouth other Plumbers since we don't need to. Streamline has been Lining Sewer and Stormwater pipes for more thean 15 years than these guys and since they are new at it they don't have the reputation nor skills we do so they create one! We are also normally a lot cheaper and they cannont run a business charging the same.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Family Business and have been Lining PIpes for over 20 years. We can offer 100's of Testimonials from happy clients and we are the experts in our field. There is nothing we haven't seen nor fixed.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

1st Domestic Lining company in Sydney. We have been Lining for 15 years more than others. Unblocking & Repairing pipes is all we do. 20 years Guarantee given. Finally a Plumber you can trust so much that other Plumbers use and recoomend us.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Where the problem pipe is. How many times has it blocked. What type of pipe is it ie, Earthenware, PVC etc. What it's under ie, cement, grass, driveway, road, floor, tiles, pavers etc

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If quoted works are accepted sometimes a hole is needed to be dug so this can be done by Customer, saving hundreds.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Streamline will take off the cost of the inital survey (up to $400)  if our Quote to repair the pipes permanently is accepted. To unblock, camera drains and pipes then give a quote/DVD to repair costs approx $264-$500 with $264 being the average.

Question 12

What makes your pricing competitive?

Accepted Answer

Streamline has been Lining pipes for 15 years more than anyone else domestically in NSW. We are usually cheaper because we are more efficient and use the best equipment/material which can reduce billed time.  Sewer and Stormwater Repair is all we do, no other Plumbing and therefore can price accordingly as we don't have to support other areas of the business.

Question 13

How do you normally charge for your service?

Accepted Answer

Normally, but in a lot of cases a Plumber has just been there to clean the pipes. Therefore, we offer a free Site Inspection to give them a competitive quote or to discuss the best way they can tackle their problem.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

PipeLining - Cleaning and repairing of Sewer and Stormwater Pipes. For Domestic, Commercial and Industrial clients. We don't do any other Plumbing so we are very good at drainage.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience in Pipe Lining which is 15 years more than anyone else who Lines Domestically in NSW. Won many Environmental and World Awards for the product of repairing pipes without digging.  1st Domestic Lining Company in NSW.

Streamline Drains & Pipelines

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