Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I have attached my professional indemnity insurance that I have acquired. I will always lodge your Tax and BAS on time when I have received all of your paperwork.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

How did you decide to get into your line of work?

Accepted Answer

I have always been interested in numbers and figures since I was in school. It was this passion that led me to become a professional and qualified accountant.

Question 4

What do you like most about your job?

Accepted Answer

I love helping my clients get most of their tax return and keep their bookkeeping up to date. Knowing your figures are important in helping you grow and take control of your business. I am a strong believer that keeping a company's bookkeeping up to date can alleviate a lot of unnecessary stress.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should always ask the question of the service professional if they are insured. This is very important when handling your accounts.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers like to know how they get their paperwork to me. I'm fairly flexible as I am a fully mobile accountant so I collect my clients' paperwork either monthly or quarterly at a time that suits them.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes me the most reliable and trustworthy person for the job is that I have been working as an accountant for more than 40 years. I understand the need to ensure confidentiality among all of my clients and the need for accuracy too.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am an experienced accountant that will be able to give you suggestions if you require them on how to manage your business more efficiently. I have affordable package prices that suit all small businesses. In addition I am reliable and trustworthy.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typically I ask the following: - Are they a company, a sole trader or an individual? - Do they have employees? - Are they on the cloud/ online and which software do they currently use? - What specific needs do they require from me as their accountant? - Are they behind on their tax? - Are they up to date in lodging their BAS's?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. I can do an overview of their expenses that they have currently been claiming and make sure they are taking advantage and claiming all they're entitled to.  2. Make sure that their business structure has been set up correctly.  3. Check that all ATO lodgements have been lodged and up to date.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to offer Oneflare customers my first initial consultation FREE of charge. I will also provide them with my Shoebox Kit.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is competitive because I have researched the current hourly rate of an accountant to ensure that I have not overpriced my services.

Question 13

How do you normally charge for your service?

Accepted Answer

I offer package deals if you would prefer to know your monthly package price or I can offer my hourly rate of $80 p/h + GST.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in accounting for all size businesses as well as tradies. I also have clients in real estate, retail and food and beverage industries.

Shoebox Books & Tax Rouse Hill

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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