Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have Professional Indemnity Insurance and Business Insurance covering normal business risks. I guarantee my work; my aim is to each task once and do it properly; if I do make a mistake I correct it.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I do not recall ever deciding to enter accounting. With my package of talents it simply happened that way. I have never regretted it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every accounting job I do gives me satisfaction when it is completed. The most pleasurable jobs are those where I have sorted out a set of accounts which were a mess before I started.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy it ! Accounting is a branch of mathematics, my favourite subject in high school. I also enjoy working with computers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A client should ask the following of a professional: What are your qualifications? Are you competent? Can you be trusted? How much experience to you have?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question is "How much profit have I made".  If data entry is complete I can produce a Profit Statement.   Other questions cover product or service costing, advice on many topics which can only be answered by careful calculations or investigation.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a person of good character, attested by many references.  I am honest with my clients to the point of sometimes giving unpalatable advice.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have had over 50 years experience in bookkeeping and accounting.  Experience includes accounting, bookkeeping, costing, credit control, management accounting, financial accounting, payroll, reconciliations, banking.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before quoting I need to know: The level of business activity The type of business The legal structure Sufficient information to determine genuine ID.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A client can save money (my fees) by the following: Organising the data (paper work) before I arrive, Answering queries clearly and promptly Do not alter my entries after I have finished.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I do not practise gimmicks or special offers.  However, I do offer a free consultation at a prospective client's premises for the purpose of surveying the client's current system and needs.

Question 12

What makes your pricing competitive?

Accepted Answer

My standard charge is $45 per hour subject to negotiation.  I do not charge travelling time.  On every job I do I aim to be efficient, taking each step in a logical sequence.

Question 13

How do you normally charge for your service?

Accepted Answer

My usual practice is to charge at the completion of a job or cycle.  If the process is long I may ask for a progress payment.  I render a tax invoice.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No.  Accounting principles can be applied to any business.  Businesses I have worked in include food manufacturer, textile manufacturer, metal fabricator, insolvency, motor dealership and operating my own business.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered BAS Service Provider, qualified accountant, Certificate IV bookkeeping, 50 years experience in a variety of accounting roles, good character references, professional indemnity insurance

Selby Accounting Service

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