Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes as stated above, insured in excess of $10 million, and we provide 10 year warranty labour, along with standard manufacture warranty on products.

Question 2

What do you like most about your job?

Accepted Answer

Providing a quick and quality service, leaving a customer feeling it was a pleasure to do business with us. Everyone loves TV & movies, why not be able to watch it with a well thought out and finished installation.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are always on time, always call ahead, and stay connected with the customer at all times. If there are any changes to the scope, or job for any reason, we consult the customer first before going ahead. if they are not happy with it, we will come to an arrangement. However we always have satisfied customers, so i doubt this would be an issue.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We only use the highest of quality parts majority of which are Australian made, and are designed to withstand the harsh elements that mother nature throws at Australia.  No job too small or Too big for Sense Technology & Communications. Insured with public liability insurance in excess of $10 million dollars gives piece of mind should there be unlikely incident or accident.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of installation, structure of house (brick / plaster board), tin or tile roof, 2 story or single story, and where the installation (what room)

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If a house is pre-wired, furniture is moved out of the way to have clear access to the area.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers will receive a 10% discount

Question 8

What makes your pricing competitive?

Accepted Answer

We charge our services out at a sole basis, so a the quote that you receive is what you will pay. No hidden costs to underlying fees.

Question 9

How do you normally charge for your service?

Accepted Answer

Generally charged as a scope. For example a standard antenna installation with a high quality digital antenna is $199.00 including 1 outlet.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Sense Technology & Communications designs, installs, configures and maintains security systems, using the latest security systems in the market. We combine experience, skill and knowledge with a mix of technology to help protect your family, possessions and businesses across the Perth Metropolitan A

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 10 years in the industry, and holding a range of qualifications including Security Agents, Consultant and Installer License, along with Construction White Card, High Risk Work License, Working at Heights, and an Open Registration Cabling License, we will do the job right the first time, quickly and efficiently

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