Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes of course, if you are not happy I will refund management fees you have paid. I am fully insured also professional indemnity.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

Not necessary, we do over phone appointments as well

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

As per governement regualtions

Question 4

How did you decide to get into your line of work?

Accepted Answer

I've been doing real estate since i was 21, and I love and enjoyed every moment. I want to make a positive change in our industry and drown out the negativity surrounding what we do. And really change investors and how they see property managers. One by one I can do this.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Once I had an elderly investor, she couldn't drive because she had an operation but she wanted to see her property, so I went and picked her up and we drove an hour there and an hour back. She was so grateful and appreciative. We are now more than just a business relation we are friends for life.

Question 6

What do you like most about your job?

Accepted Answer

Everything! The owners, the tenants, the properties! I love it all, and I want to be conduit to connect investors with tenants to their homes.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Getting value for your money. Will you get an app to download so you can see your properties any time of the day, and not needing to ask the property managers? How many times and when are inspections carried out? Do you charge for maintenance repairs and quotes? Do you charge for Tribunal?

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How often do you do routine inspections? I complete routine inspections every 17 weeks as per the legislation and you will receive a full report with coloured photos. And if you are local I invite you to come along.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am always contactable, I have excellent renting/marketing strategies to get your properties rent with the highest rent, with the best tenant, in the quickest time. I am a market expert in renting properties and finding tenants.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Property Sphere Real Estate deal directly with prospects and tenants, saving you time and worry over marketing your rentals, collecting rent, handling maintenance and repair issues, responding to tenant complaints, and even pursuing evictions. Routine Inspection - We carry these out once every 17 weeks, you will get a full report with photos.  We have an owner and tenant app - makes managing easier at the tips of your fingers

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Property Address - so I can provide a current market appraisal What rent are you getting? Or what rent would you like What is your time frame? Are you ready for tenants now, or 2-3 months, 6 months ?

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have the property tenanted, so we are not losing money Make sure everything is in good working condition  The house is presentable and ready for tenancy if it is vacant

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes of course you get the first 30 days free, if you don't like what you have received then more than welcome to terminate the service effective immediately no waiting periods.

Question 14

What makes your pricing competitive?

Accepted Answer

I am the principal and sole trader of my business, I don't have employees or major overheads with running a company.

Question 15

How do you normally charge for your service?

Accepted Answer

Yes of course, its taken my years to become a specialist in my field and constantly upgrading my skill set, for the betterment of every one I deal with.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Negotiating with tenants to get the best desired outcome for my owners - even the tricky tenants :)  There is no tenant too hard to too tricky, and because I have this skill, I will save you thousands of dollars in possible damages/repairs/compensation etc, that your average agency could cost you

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 17 years of Real Estate and Property Management experience, I am also an investor I would treat your properties and tenants as if they were my own.

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

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About Oneflare

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Property Sphere