Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are insured with public liability and professional indemnity insurance as well. We guarantee that we will clearly communicate with you what is the job status and when we finish you will be satisfied.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have many years of experience in the field, and I love to see my clients grow, to achieve what they wanted to, this what's makes me really happy and passionate about. You will be surprised how much you can rely on me.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Why we are different? Because we are not inviting you to a fancy office and talk to you all the financial jargon, so you cannot understand a word. We will not promise something that we cannot do. We will keep it simple because finance and number shouldn’t need to be complicated.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What exactly the issue or need of the customer We will need some of the financial reports, such as balance sheet, profit and loss statement, information about the number of employees and their situation and about the amount of bank transaction. Where you need help, outstandings, GST, payroll, budget

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save money by being clear with your financial goal when we give a quote. To follow up with what we are discussing.  To have an open mind for new approaches.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer a free online consultancy via phone, email skype to find a better solution and price match for our future clients.

Question 7

What makes your pricing competitive?

Accepted Answer

We can offer a lower price because we don't invite you to a fancy office in the CBD, we keep it simple and we let our consultant have a life and career balance by working from home remotely. But if a business needs requiring our personal attendance we can be there for you.

Question 8

How do you normally charge for your service?

Accepted Answer

We have a fix priced packages or fix hourly rates solution. We always discuss with our clients what job need to be done to get the right results before we charge our client. We always update the clients before we go ahead.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are focusing on building a very stable basis for your business by handling the day to day record-keeping, as the regulation is required. We provide bank reconciliation, AP and AR services, full payroll services, superannuation management and BAS / GST reporting. To grow your business we provide cash-flow, budgeting, and management accounting services.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have more than 6 years of experience in this field. I am a register BAS agent with the Tax Practitioner Board. Have a bachelor of accounting diploma, Certified advisor of XERO, Quickbook and MYOB.

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