Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for public liability and plumbing and gas licences. This guarantees our work and covers you for insurance claims in the future.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We have over 20 years experience in all aspects of plumbing including gas. Ask us anything for an accurate and honest quote today.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Makes and models of appliances and measurements where possible. This information allows us to prepare more efficiently and turn up to your job with exact materials required for the job.

Question 4

How do you normally charge for your service?

Accepted Answer

We charge a competitive hourly rate plus materials. A call out fee may be charged in an emergency situation, otherwise we do not charge this fee as a standard. We only charge for actual time on the job and materials used for your job.

Question 5

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our company has extensive experience from small residential to large commercial. We cover these and everything in between. Licensed in both plumbing and gas; rest assured your job will be done efficiently, professionally and with the integrity of my licenses.

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