Platypus Plumbing Sydney

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Reviews (91)

• Eugene A

  NEW

  Google review

  04 Dec 2025

  Alright folks, long message ahead, but well deserved. Ryan, the big gentleman himself, just left my unit less than an hour ago. To give some context, a couple of months back he completed a small job for me, replacing two copper P-traps under my sinks. Everything was spot on; quality materials, efficient work, and top-level skill that shows he really knows his trade. Honestly, I wish more of the younger generation would focus on learning a solid trade and aim to be even half as capable and hardworking as Ryan, instead of chasing the ‘content creator’ trend. Anyway, what impressed me most wasn’t just the workmanship; it was his genuine honesty and the way he represents his business. No upselling, no corner-cutting, none of the negative experiences I’ve had with other tradies in the past. I didn’t leave a review immediately (couple of months back) because I wanted to see how the job held up over time. Fast forward to today: one of the P-traps suddenly started leaking. I contacted Ryan, and once again he responded quickly and made time in his schedule. As expected, he identified the issue straight away; it was a defective rubber seal — fixed it, and made sure everything was in order. While he was here, I casually mentioned a concern about the hair buildup in my shower drain. Without hesitation, he checked it out and took care of it on the spot. Yes, we are paying for the service, we carry this "entitlement" feeling, but I want to highlight the level of professionalism, responsiveness, and genuine care that Ryan delivers. I hope this positive feedback reaches as many people as possible. Let’s support Platypus, Ryan, and his team — they’re exceptional. Ryan, thank you sincerely, mate. I wish you long life, and good health, I wish your family good luck, I wish your business nothing but growth and success, just like the legacy your father built over decades. You’re an absolute gem. 😁😁😁
  Platypus Plumbing Sydney

  replied

  07 Dec 2025

  Hi Eugene Thank you for taking the time to write such a thoughtful review, we strive to ensure all of our clients have the best possible experience they can from us. All the best to you and your family! Ryan
• Peter V

  NEW

  Google review

  25 Nov 2025

  Ryan responded promptly to my emergency burst main which happened just after knockoff time. Didn’t muck around, all done in time for dinner. Also good general advice given about water pipes and trees and possible future issues
  Platypus Plumbing Sydney

  replied

  25 Nov 2025

  Hi Peter Glad we could solve your plumbing emergency situation quickly without any hassle, all the best ! Ryan
• Analise W

  NEW

  Google review

  22 Nov 2025

  Ryan was excellent when he helped us out. We had a leaky tap in our shower that was a bit more complicated to fix and he was really clear with explaining any risks along the way, the process of what will happen next and giving good time lines. Then we also happened to have an emergency when our toilet had a massive leak. He was able to come the next day, fixed it right up and no problems since. Very responsive and fair pricing. Would definitely recommend to a family or friend.
  Platypus Plumbing Sydney

  replied

  23 Nov 2025

  Hi Analise Thankyou for the positive feedback! Happy to help with any future plumbing issues Ryan
• Jeremy

  NEW

  Google review

  21 Nov 2025

  Ryan at Platypus Plumbing saved us by fixing two issues in the one week. Prompt, professional and reliable. Highly recommend.
  Platypus Plumbing Sydney

  replied

  22 Nov 2025

  Hi Jeremy, Happy to help, any future issues please don’t hesitate to reach out! Ryan
• R A

  Google review

  18 Sep 2025

  I recently hired Platypus Plumbing and couldn’t be happier with the service. Ryan was punctual, professional, and did a fantastic job from start to finish. Everything was explained clearly, the work was done efficiently, and the result exceeded my expectations. It’s refreshing to find a tradie who genuinely takes pride in their work. Highly recommended!
  Platypus Plumbing Sydney

  replied

  19 Sep 2025

  Hi Ryan We are happy to hear you were happy with our services Any future issues don’t hesitate to reach out! Thanks, Ryan

Unique selling points

• Free CCTV drain camera inspection with every blocked drain

• $100 off all HWS new units

• Government rebate available for all new Heatpump Hot Water Systems