Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am more interested in getting a great result therefore a satisfied customer . Should there be any issues whatsoever I will return and address them until entirely satisfied.

Question 2

What do you like most about your job?

Accepted Answer

My aim is to satisfy the clients needs with minimum of fuss.If at the end of my service the client is happy then so am I.I prefer to do households where a specific need can be satisfied.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you get results with the minimum of invasion at a reasonable price?How long does it take and will there be any restrictions to entry.Do you provide a service free period .

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is it safe? I have young children and or pets. All chemicals and techniques used have been recommended by the relevant authorities including the CSIRO and the chemical manufacturers.I myself have monitored these products to be assured of there properties.The industry has come a long way since the early times when much stronger products were used.After all.We only want to eliminate the pests.Not our pets or even worse. Ourselves.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I`ve worked for the rest accumulating all the best concepts and noting the worst.Now you can be assured that any treatments I do will be of the highest quality and safety.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I care for your welfare by employing stringent safety measures and by employing up to date techniques to achieve maximum results for the elimination of insect pests.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It helps if you could supply me with the type of insect pest and the areas noticed.The size of your house and access and wether you have a subfloor and roof void.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To help to keep your house and family safe from pests you should regularly clean out your cupboards.You don't have to do them all at once but do it.Also look at any open foods that might attract vermin.Look for any leaking taps in or around the house.Termites need water and soil to make there trails.

Question 9

What makes your pricing competitive?

Accepted Answer

Low overheads and the use of selective materials which have been developed to stretch further thus better safety but will still deliver the desired controls needed.

Question 10

How do you normally charge for your service?

Accepted Answer

Low over heads enable me to pass on savings sometimes half that of the larger companies.As a guideline to treat a average three bedroom house for cockroaches,ants and spiders the charge would be $ 165.00.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My specialty is treatment to households .I regularly attend to German cockroach infestations as well as Bedbugs.End of lease flea treatments.Ants and spiders.Termite and pre purchase inspection all attended promptly and safely.My service for German Cockroaches and Bed Bugs includes a free follow up treatment.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Working in outback Queensland enabled me to gain intimate knowledge of termite habits and to eliminate using a variety of methods.Back in Newcastle I gained local experience by working with larger companies in the industry.Keeping up to date with industry trends and ideas is a priority.

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