Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Payless Tyres, Brakes & Mechanical repairs is a fully insured business. We GUARANTEE ALL OUR WORK. Our reputation is very important to us, we work hard to ensure the highest level of customer service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have followed in my father's footsteps . . . .  Growing up, my father owned petrol stations and mechanical workshops, so I guess it was only natural that I left school in year 10 to become an automotive mechanic. My father was a strong believer in honest hard work, and I saw, what he achieved in his life with that moto and attitude. Everything my father taught me, I implemented in my life and have been teaching my children thesame.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Payless Tyres, Brakes & Mechanical repairs is now 6 years going strong, with many customers, who have been with us from the beginning. It is a huge compliment when customers come back, recommend us to friends and family. Many of our customers are local, but it always amazes me, the number of customers that come to us, year after year from North Shore, Eastern Suburbs and country NSW, as far as Orange.

Question 4

What do you like most about your job?

Accepted Answer

The satisfaction you get from assessing a problem, having the knowledge of how to fix it, completing a job and seeing everything running smoothly, that's the best part.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Payless staff follow stringent checks on every vehicle and provide comments and/or reports on each safety point. Always important, that a customer explain in their own words, what their concerns are, regarding the safety of their car.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Cost, is an important concern for customers.  Payless Tyres, Brakes & Mechanical repairs, understand this. We provide customers with options regarding any repairs. Carry out work, only after customer approval.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Payless Tyres, Brakes & Mechanical repairs, we are honest with our customers. We take pride in our work and believe in a high level of customer service. It's part of our success.

Payless Tyres, Brakes & Mechanical Repairs

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