Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. Studio Supreme is a fully insured business and we stand behind the quality of our work.  We hold appropriate public liability and professional indemnity insurance, giving our clients peace of mind when engaging us for photography, video, media, and digital services.  All projects are delivered professionally and in line with agreed scopes, timelines, and briefs. If anything does not meet the agreed expectations, we work with you to review and refine the outcome to ensure it aligns with the original brief.  Our focus is on long-term partnerships built on trust, accountability, and consistent results.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No. We do not require customers to share their COVID-19 vaccination status.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

N/A

Question 4

How did you decide to get into your line of work?

Accepted Answer

got into this line of work through a mix of lived experience, opportunity, and a genuine passion for football, media, and storytelling.  Having spent decades around the game, I saw first-hand how clubs, organisations, and people were doing great work but often lacked the platform, strategy, or resources to tell their story properly. There was a gap between what was happening on the ground and how it was being communicated to decision-makers, communities, and partners.  That insight led me to build a business focused on elevating organisations through content, media, and digital strategy — not just to create noise, but to create relevance, credibility, and long-term value.  What started as a creative outlet has grown into a purpose-driven profession built on relationships, trust, and continuous improvement, with the goal of helping people and organisations grow in a meaningful way.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes — one that stands out most isn’t about a single campaign, but about long-term impact.  We’ve worked with clubs and organisations that started with very limited visibility — no consistent content, minimal digital presence, and little confidence in how to present themselves beyond match day. By taking a strategy-first approach, we helped them document their journey, professionalise their image, and communicate their value more clearly to councils, sponsors, members, and the wider community.  Over time, that led to real outcomes: stronger sponsor conversations, improved community engagement, greater confidence from stakeholders, and in some cases, support for infrastructure upgrades and long-term partnerships.  The most rewarding part is seeing organisations grow into their own story — not because we “made them look good,” but because we helped them articulate who they are and why they matter. That’s the kind of work that stays with us.

Question 6

What do you like most about your job?

Accepted Answer

What I like most is seeing the impact of the work beyond the content itself.  It’s not just about producing photos, videos, or campaigns — it’s about helping people and organisations gain confidence, credibility, and momentum. Watching a club, brand, or organisation use that work to open doors, strengthen relationships, secure support, or grow their community is incredibly rewarding.  I also value the relationships. The job puts me in rooms and conversations with people who genuinely care about what they’re building. Being trusted to help shape their story and support their growth is something I don’t take lightly.  At its core, it’s the combination of purpose, people, and progress that makes the work fulfilling.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

To hire the right service professional, customers should look beyond price and ask questions that help them understand capability, accountability, and fit. Useful questions include:  What experience do you have in my industry or with similar organisations? This helps confirm they understand your environment, audience, and challenges.  Can you show examples of relevant work or case studies? Past work is the clearest indicator of quality, consistency, and style.  How do you approach projects from briefing to delivery? This reveals whether they are process-driven, organised, and strategic — not just reactive.  What outcomes should I realistically expect from this service? A good professional sets clear expectations and avoids overpromising.  Who will I be dealing with throughout the project? Clarity on communication and accountability matters, especially on ongoing work.  Are you insured and do you stand behind your work? This shows professionalism, risk management, and confidence in delivery.  How do you handle feedback or changes if something isn’t right? The answer will tell you a lot about their flexibility, collaboration, and integrity.  Do you offer long-term support or just one-off delivery? The best partners think beyond a single job and focus on sustainable value.  Asking these questions helps ensure you’re hiring a professional who aligns with your goals, values, and expectations — not just someone who can complete a task.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you have experience in our industry? Yes. We work extensively across football, sport, and related industries, and understand the difference between grassroots, community, and professional environments.  How do you approach a project? Our approach is strategy-first. We take the time to understand your objectives, audience, and constraints before executing content or creative work aligned to those goals.  What will the final deliverables look like? This is clearly defined upfront. We outline what you’ll receive, in what format, and within what timeframe, so there are no surprises.  How long will it take? Timelines are agreed before work begins. We are realistic, transparent, and communicative if anything changes.  Can you work within our budget? We focus on value, not just cost. Where budgets are limited, we help prioritise what will have the greatest impact.  Will we own the content? Yes. Clients receive usage rights in line with the agreed terms, which are clearly outlined before delivery.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes me reliable and trustworthy comes down to consistency, accountability, and intent.  I do what I say I’m going to do. Projects are scoped clearly, timelines are respected, and communication is open from start to finish. If something changes, it’s addressed early and honestly — not after the fact.  I take the time to understand what a client actually needs, not just what they think they need. That means offering practical advice, setting realistic expectations, and sometimes saying no if something won’t deliver value.  Trust is built through long-term relationships, not one-off jobs. Many of the organisations I work with come back year after year because they know their brand, reputation, and story are being handled with care and professionalism.  At the core of it, I treat every project as if my own name and reputation are on it — because they are.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

A customer should hire us because we offer more than a service — we offer clarity, consistency, and confidence.  We take a strategy-first approach, meaning every piece of work is aligned to a clear purpose, not just produced for the sake of content. We understand the environments our clients operate in, particularly across sport and football, and we know how to communicate effectively with both decision-makers and communities.  We are reliable, insured, and accountable. Projects are scoped clearly, delivered professionally, and supported by open communication throughout. If something isn’t right, we address it — no defensiveness, no shortcuts.  What truly sets us apart is our focus on long-term value. We’re not chasing quick wins or one-off jobs. We build partnerships, protect reputations, and help organisations grow with credibility and intent.  In short, customers choose us because they want a trusted partner who understands their world, respects their brand, and delivers work that actually moves the needle.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can provide an accurate quote, we need a clear understanding of the scope, context, and expectations of the project. The key things we typically ask include:  Project objectives What are you trying to achieve? (e.g. brand awareness, sponsorship value, documentation, digital growth)  Type of service required Photography, video, content creation, digital strategy, design, or a combination of services.  Scope and deliverables What exactly is needed — number of deliverables, formats, usage requirements, and platforms.  Timeline and deadlines Key dates, event schedules, launch timelines, and any fixed deadlines.  Location and duration Where the work will take place and how long coverage or production is required.  Audience and usage Who the content is for and how it will be used (social media, website, commercial, sponsorship, internal use).  Budget range (if available) This helps us recommend the most effective solution within realistic constraints.  Approvals and stakeholders Who is involved in decision-making and sign-off.  Licensing or usage rights Any specific requirements around ownership, exclusivity, or long-term use.  With this information, we can provide a transparent, tailored quote that reflects the true scope of work and delivers the best value for the customer.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

ustomers can save money by being organised and strategic before work begins. Three of the most effective ways are:  Use a retainer or ongoing agreement Retainers reduce the cost per job by spreading work across a longer timeframe, minimising setup, admin, and onboarding costs. They also allow us to plan efficiently and prioritise work, which delivers better value overall.  Prepare as much information as possible upfront Providing clear briefs, schedules, brand assets, access to locations, and key contacts in advance reduces revisions, delays, and unnecessary production time — all of which lowers cost.  Bundle services or plan work in advance Combining photography, video, and content into one planned session is more cost-effective than multiple standalone bookings. Planning content across a season, campaign, or calendar allows us to maximise output from each shoot.  Being proactive before the work starts helps customers get stronger outcomes while keeping budgets under control.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes. We’re happy to extend an exclusive offer to Oneflare customers.  Special Offer: • 10% off your first project or initial booking • Discounted retainer rates for ongoing photography, video, or content services • Free initial consultation to help scope the project and identify the most cost-effective approach  This offer is designed to help new clients experience our service, process, and value with confidence, while ensuring the work is aligned to clear goals from the outset.  Offer available to new Oneflare customers only. Terms and availability apply.

Question 14

What makes your pricing competitive?

Accepted Answer

ur pricing is competitive because it’s transparent, efficient, and value-driven — not inflated by unnecessary overheads or vague scopes.  We price based on clearly defined deliverables, realistic timelines, and the level of expertise required, so clients know exactly what they’re paying for. There are no hidden costs, surprise add-ons, or unclear inclusions.  Our experience allows us to work efficiently. With strong planning and proven processes, we maximise output in each session, which reduces wasted time and keeps costs down.  We also offer retainers and bundled services, allowing clients to spread costs, lock in better rates, and achieve more over time without repeatedly paying setup or onboarding fees.  Most importantly, our pricing reflects outcomes, not just hours. Clients choose us because the work delivers long-term value, credibility, and return on investment — making the overall cost more competitive than cheaper, short-term alternatives.

Question 15

How do you normally charge for your service?

Accepted Answer

We normally charge based on clear scope and value, rather than a one-size-fits-all hourly rate.  Depending on the project, pricing is structured in one of the following ways:  Project-based pricing A fixed price agreed upfront based on deliverables, timelines, and usage. This is the most common option and gives clients certainty with no surprises.  Retainers / ongoing agreements Monthly or seasonal retainers for clubs and organisations that need regular photography, video, or content. This offers better value and consistent support over time.  Day or session rates Used for event coverage or defined production days where scope and duration are clear.  All pricing is outlined in writing before work begins, including what’s included, timelines, and usage rights. This ensures transparency, fairness, and confidence for both parties.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes. While sport and football are a core focus, we also operate across multiple industries, applying the same strategy-first and outcomes-driven approach.  We work with organisations in:  Sport and football (grassroots to professional)  Media and publishing  Construction and infrastructure  Property and real estate  Corporate and professional services  Community organisations and government stakeholders  Our strength is understanding how to tailor messaging, content, and presentation to different audiences — whether that’s supporters, customers, sponsors, executives, or public-sector decision-makers.  This multi-industry experience allows us to bring broader commercial insight, stronger storytelling, and proven processes into every project, while still respecting the nuances of each sector we work in.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We bring a combination of real-world experience, industry knowledge, and practical capability that makes us well-placed to deliver high-quality, reliable outcomes.  Experience  We have over 20 years’ experience working across sport, media, and multiple industries, delivering photography, video, content, and digital projects for clubs, organisations, brands, and governing bodies. This includes work in fast-paced, high-pressure environments where professionalism, discretion, and accuracy matter.  Skills  Our core skills include:  Strategic content planning and storytelling  Professional photography and videography  Media production and post-production workflows  Brand, digital, and communications strategy  Stakeholder and client management  Working across B2B and B2C environments  Qualifications & Training  Industry accreditations to work within sporting environments  Working With Children Check (where required)  Strong understanding of risk management, brand protection, and compliance  Ongoing professional development to stay current with digital, media, and platform standards  Why this matters  This combination allows us to do more than just deliver content. We understand context, expectations, and outcomes, ensuring the work is not only high quality, but also fit for purpose, compliant, and commercially valuable.  That depth of experience and professionalism is what makes us the right partner for the job.

Studio Supreme

Business contact details

Opening hours

Business description

Accepted payment methods

Browse web design experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?