Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business and we do guarantee our work. Our solar installations specifically are done with the worlds best panels and inverters so we don't have any warranty issues.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Always enjoyed playing around with little 12v electronic toys trying to make them faster or better.

Question 3

What do you like most about your job?

Accepted Answer

Because we do so many different things we rarely do the same thing more than 2 days in a row

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see their contractors licence. As silly as this may seem there are people out there doing work unlicensed and therefore uninsured.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Prompt service and attention to detail

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

No specific thing is required before we can give a quote. The more information you provide the more accurate the quote will be. Where possible and the majority of the time we like to go the site of the work and inspect before quoting.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1: Don't fiddle with it and then call me because it will generally cost more 2: Fully explain the job at hand and make sure you know exactly what it is you are after 3: Ask me on the day of the job or when I'm doing the quote and I might be able to have you help out to save money

Question 8

What makes your pricing competitive?

Accepted Answer

We are fully authorised to do all level 2 service work from relocating a switch board, installing a temporary builders pole or installing power from the street to your new home.

Question 9

How do you normally charge for your service?

Accepted Answer

We except credit card, cash, cheque or electronic funds transfer for our services. We no longer do accounts as unfortunately we were spending to much time chasing up overdue accounts.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do solar installations and are very good at all other aspects of electrical contracting. We have extensive experience in maintenance and repairs and new house wiring.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have experience in all aspects of electrical work and have qualifications in Level 2 service work, Making me able to connect power to the street. I am able to install Air Conditioning. I am accredited with the clean energy council to install solar.  I can wire a new house from start to finish without needing other electricians or related trades.

Neal Nugent Electrical & Solar

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