Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured {AMI}  We guarantee our work for 5 days id not approved we will be back free of charge within 48 hours

Question 2

How did you decide to get into your line of work?

Accepted Answer

Helped a friend out between jobs and thought we could make our own business doing this, that is how Nation Wide Business Cleaners was invented

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I promised not to tell sorry , it was a group of uni students and they said there is no way they will get their bond back , we did our stuff 3 days later they rung and said wow we got it all back , and sent a gift to our office .It is these little things that make our job

Question 4

What do you like most about your job?

Accepted Answer

Meeting new people, doing what I love  and being able to assist  in helping people start a new future by helping with getting their full bond money back.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured  How many years experience have you got  Do you guarantee your work .... for how long is the guarantee

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q Does that include outside   A No but we can quote you for this while we are on the phone    Q Who long will it take  A Any where between 3 to 5 hours    Q Do i have to be home to let you in  A No you can leave the key somewhere , but I do reckon men calling in at some time

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Backed by many years experience in bond cleaning skills and relationships built by good reputation, we strive to give our customers and honest and the best deal possible

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We take pride in our work and give the job 110% every time as our our company saying is, You Never Get A Second Chance On A First Impression

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Amount of Bedrooms  Tiles / Wooden or Carpeted floors If house is two story or single story  Date of Bond Clean

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Dust all your walls so they do not look as tho they all need cleaned Clean your blinds, curtains etc as they usually are classed as extras at $25 per blind Get Quotes for carpet cleaners as there are some really good priced ones out there {carpet man.com}

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Bond Cleans receive a FREE OVEN CLEAN All new clients who book with us go into the draw to win a 3 nights boast cruise Brisbane - Sydney - Brisbane

Question 12

What makes your pricing competitive?

Accepted Answer

We no there are big companies out there who charge an arm and a leg , we can make the price cheaper as we have no hidden costs or over heads

Question 13

How do you normally charge for your service?

Accepted Answer

We at Nation Wide Business Cleaners charge by the house regardless of how long we are there , and quotes are based on a house that has been regularly cleaned

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Bond Cleans and End of Lease Cleans have helped hundreds of clients over the years receive their full bond back

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 15 years cleaning experience in bond, building cleans  and office cleaning. Have cleaned multi million dollar houses

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