Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we have 100% customer satisfaction records.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We're very passionate with photography/videography. We love to meet & help others, make people happy by seeing our work, specially to create something memorable and special for all our clients.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All our clients are were happy with our service and final result. To view our testimonials, please visit our website.

Question 4

What do you like most about your job?

Accepted Answer

Photography is our live and We're passionate in taking photo of others. Glorious Photography team love to create creative images and always aim to high standard and different compare with other professional photographers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask the background of the person, see the feedback and check the professional's port folios.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most questions from clients are the price/packages and the folios. We are providing photography/videography services to suit your budget. We also can create a custom package for you according to your needs and budget. We are understand budget very important for every one, But choosing the cheapest photography services are not the only option.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our Team are very creative, experienced and highly trained for providing best customer service. We only use qualified and experienced photographers/videographers with high professional standard in industry. Your happiness and satisfaction with the result is our priority and concern.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We've been doing photography industry business for more than 11 years with most of our photographers/videographers have more than 10 years photography/videography experienced. Our packages are flexible & affordable without reducing our quality of work. We always trying our best to deliver the best affordable services and quality to our clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know few important questions. Please let us know the date you required, how long do you need us for, which package you are interested in (If you know one) and the locations of the day. Also let us know if you need an albums or prints.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare and make a plan for your wedding day. Choose the right photographer, check they previous work, if you like them, then it's for you. However you also need to set your budget before you choose the photographer. Remember, the photographer is the person who going to capture your special day, the cheapest price is not the only option, However, the most reliable, trustable and make customers happy is the one!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes we do have some special offer for Oneflare customers, Let us know upon making a booking, We'll offer you our current special rate and discount for some payment options, we also have a long term payment instalment. You don't have to worry to pay us until 31 days prior your wedding date (Min 50% deposit required).

Question 12

What makes your pricing competitive?

Accepted Answer

Our office & showroom are based at home in Cannington. We tried to minimise our business running cost by reducing office rent and staff hire so we can lower our price. We also trying to help people who have low budget so they also can have coverage for special day.

Question 13

How do you normally charge for your service?

Accepted Answer

We do have some packages for you to choose from and also We do have hourly option to create your own package suit to your budget and needs. Our minimum hire is 1.5 hours for photography & 2 hours for videography.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialise in Wedding, Portrait and Event. Including Pre Wedding, Engagement, Christening, Birthday, Family portrait, Baby Portrait, Concert and Corporate functions.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Most of our photographers/videographers been working as Wedding, Portrait and Event photographer for more than 10 years. We have received some photography awards since last few years including Australian Bride category.

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