Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured and registered business Cleaners are NSW Police Checked 100% satisfaction guarantee

Question 2

What do you like most about your job?

Accepted Answer

Being able to take some of the stress out of peoples lives by taking the responsibility of housework off them. We love being the 'cleaning fairies' that come in a make the house tidy whilst you are out.  Attention to detail is something we pride ourselves on!!!  We notice the little things other's miss and get great satisfaction from making our clients happy

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered business? Do you guarantee your work? Are you insured? Do you supply products and equipment? Payment options available?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All our staff have police checks and are fully trained. We are a fully insured and registered business and offer 100% satisfaction guarantee.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are a fully insured and registered business committed to providing a standard of service second to none. We charge by the house not the hour so your rate never changes and can be tailored to fit your budget.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If you let us know how many bedrooms/bathrooms/living areas your house has and what you would like included in your clean and the frequency, we can provide your with an approximate price. We generally like to look at your house and meet with you before quoting to ensure you are charged correctly. As this is not always possible we are happy to provide you with a price once the above information is supplied.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By making beds, picking up toys from the floor and washing dirty dishes clients can save money as it reduces the time we need to allocate to your clean.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

20 % off you first clean for new clients when you book a regular service !!

Question 9

What makes your pricing competitive?

Accepted Answer

Our cleaners are fully insured, trained by us and have NSW Police checks. We supply all products and equipment and don't charge for extras such as oven cleans or clothes washing, we just add extra time into your service !!

Question 10

How do you normally charge for your service?

Accepted Answer

We charge by the house for our basic and standard cleans and the price is dependent on the size of your house. 3 bedroom 1 bathroom houses start at $65-70 a clean and our house keeping service is $35/hr for a minimum of 3 hours.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in the jobs you HATE!!!  Attention to detail is what we pride ourselves on.  Meladee Maids have an extensive portfolio of extremely satisfied clients.  We believe if a job is worth doing, it is most certainly worth doing well.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our business has grown from reputation and references can be found on our facebook page. Mel has prior experience as a domestic cleaner and Dee has prior experience as a commercial cleaner. All our staff are fully trained and police checked.

Meladee Maids Cleaning Services

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