Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have all the insurances I need to do the best quality of work I perform. I love to give my clients what they want.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Something I've always enjoyed doing, after years of doing it for friends and family decided to become qualified so I could do it professionally

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A bride rang me a few weeks after wedding to tell me how impressed she was that her hair and make up still looked fantastic at the end of the night even after dancing to ac/dc.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new and wonderful people, hearing about their stories and life experiences, and also being able to provide a service to them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Try and have images of yourself and what your after hair and or make up, let them know where you are located if you require a mobile service and make sure if your going to the business location make sure your service provided of how much time you have or need to be ready by.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Washing your hair the night before is best unless you have extremely oily hair then the morning of and make sure your hair is dry and free of products. Have a clean cleansed and moisturised face for make up. You can also provide your own lashes if you have specific ones you like to use.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because I believe no matter who you are, everyone deserves the same dedicated service and same Quality to each client

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Hi I I believe just because you say WEDDING doesn't mean you should be charged more for your hair and make up services. I have 2 hair make up packages starting from Traditional Make up $125 Air Brush make up $145 this is no matter if you are the bride, mother of the bride, going to the formal, races or an event. final quotes include any travel or surcharges if needed, hair style make up and lashes

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Length thickness and style for hair that the client is after. Or providing pictures of hair and make up that they would like.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure hair is washed and dry upon arrival Bigger the group booking the bigger the discounts Be ready and on time for schedule time allocated

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Discounts offered to group bookings over 5 adults. Product and application packages available,. See website for more information and details

Question 12

What makes your pricing competitive?

Accepted Answer

Being a mobile service and a sole trader I can keep my prices at an affordable rate for everyone's needs

Question 13

How do you normally charge for your service?

Accepted Answer

i have packages to suit everyone. Or services can booked for each individual service required.  Main hair and make up package with lashes is $120 per person.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Both a combined hair and make up stylist, so instead of having to book 2 different people / companies I can provide a combined service that is specialised in what you require

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

6 years experience in the wedding industry and prior to this 4years in the photography industry both as hair and make up stylist

Mae Le Kel Hair And Make Up

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