Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our service are guaranteed and our service are no guess work. Our level of experience ensures complete satisfaction of work. As a result most of the customers are word of mouth customers

Question 2

How did you decide to get into your line of work?

Accepted Answer

By Profession. Ambitions to keep updated of the latest happening in the field of IT. Accessibility of IT professional to advise on complicated solutions and experience of working under predominant  IT companies in Melbourne.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every customer we deal with is special to us we always thrived to satisfy the customers requirement with the most affordable solutions, look in to our reviews in our company facebook, truelocal and googling  Macrotech Solutions you will find it for yourself.

Question 4

What do you like most about your job?

Accepted Answer

High success rates no guess work, no fix no pay. affordability our priority but not cheap. Covered with work guarantee,

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

All our staff are qualified technicians who can answer any IT queries and Web design queries call us on the company phone to be greeted by our friendly staff, or access our web site and send in your queries in our contact form we will respond ASAP.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Ballpark figure of a repair to be safe, and happy about no fix no pay facility. warranty of hardware repairs usually 3 months to 1 year depending on the parts repaired or changed

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The experience of over 18 years in IT, majoring in many Microsoft qualification like Microsoft certifications, experience of Cisco and HP products and extensive knowledge of Chip level electronic repairs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Qualified and experienced Technicians, highly accepted company in local and surrounding area, ask one of your friends or relative they might have accessed our facility, one stop center for all technical solutions, one of the kind who does complicated chip level repairs (not many in melbourne). sophisticated equipment for qualified repairs. Web design at throw away price, unimaginable. proven ethical SEO strategy adapted no black hat principle. We are affordable but we don't want to be cheap.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Nature of Problem if it is a computer or apple repair stating the symptoms, requirements list for web design or web redesign and SEO. Networking requirement for network setup.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We give a ballpark figure before we commence working on your computer or fixed pricing for any web designing. when it comes to computer repairs our no fix no pay policy assure customers of unnecessary anxiety

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Static Web design using popular cms like Wordpress, Joomla and Drupal, 1 to 3 pages for $199 and $349 for SEO for 3 keyword to rank in Search engines like Google, Bing and Yahoo.

Question 12

What makes your pricing competitive?

Accepted Answer

Bulk of website we started designing extends low cost web design to end customer bringing in more word of mouth advertisement also minimizing our advertising cost.

Question 13

How do you normally charge for your service?

Accepted Answer

Depends entirely on job, software or virus related troubleshooting flat fees not charged on hours. Hardware card level repairs standard fees + hardware cost,  Web design any CMS Wordpress, Drupal or Joomla starting from $199, SEO starting from $349 Assured google 1st page for 2 keyword

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Macrotech Solutions specializes in complicated chip level repairs of IT products like Laptop, Macbook, Macbook pro and Imac motherboard repairs. Web designing using popular CMS like Wordpress, Joomla and Drupal

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Technicians since 1996, Microsoft certified professional,

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