Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability insurance. My clients receive first draft of the edit after couple of days after shoot and then have 2 revision rounds to make their video absolutely perfect.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was a calling. I have always been in visual media and video industry.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Successful kick-starter campaign is always a delight because you can see how someone project is becoming reality in front of their eyes and the kickstarter video was an important part of that magic! Check my website to see my recent kickstarter work www.lukaczcreative.com/portfolio

Question 4

What do you like most about your job?

Accepted Answer

Creativity, happy customers, successful campaigns, difference that my work can mean for my customer's business

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is the best way how to create what I want, what is the best medium for it and how to achieve my specifically set goal by creating exactly this kind of video.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the turnaround time? That depends mostly on you. After I do videography, my turnaround for the first edit is usually 4-5 days. then you have 2 rounds of revisions, and I always aim to deliver you next draft within 2 business days.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Plenty of hands on experience, as well as my backgrounds in story telling and digital marketing.  My best advertising is word of mouth so every client matters and I will do my best to keep you as happy as possible!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My experience in digital marketing, knowledge of SEO and social media complement my high technical skills. So you will get a video that not only looks beautiful and professional, but I can also provide you an invaluable advise on how to build your online strategy to achieve maximum results and growth.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The lenght of the video,  The locations of the shoot,  Whether there is any audio being recorded, any actors or voiceover actors Whether it's just a videography job, or also pre-production and post-production are required

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Think about exact goal that he wishes to achieve. Think about desired budget Find visual references and videos that he/ she likes in terms of content or visual style so we can achieve result that will meet and exceed his/her expectations

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$600 for a one day turnaround video - shoot one day, receive your edit the next day!

Question 12

What makes your pricing competitive?

Accepted Answer

I offer the highest industry standards for prices affordable to small and medium businesses.

Question 13

How do you normally charge for your service?

Accepted Answer

Usually it's a flat fee for project, but I can also agree on hourly rate.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Online video marketing and digital video marketing campaigns. I do kickstarter videos, educational or how to videos, profile videos, interviews, event videos, weddings. Check my website for examples of my work and more info www.lukaczcreative.com

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have worked for number of high end video production agencies in Sydney. Some of them are: Projekta, Innuendo Advertising, Style and Image, King Content, Imageination, TVSN, Danoz. I have experience working with the best and now I bring that experience and production quality to you for affordable prices.

Lukacz Creative

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