LINK Living Pty Ltd

Qualifications

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Reviews (336)

• Felipe I

  NEW

  Google review

  06 Dec 2025

  I would like to express my dissatisfaction with the services provided by the real estate agency. From the beginning of the process, I was informed about certain conditions and commitments that were not fulfilled, which caused inconvenience, loss of time, and financial loss. The agency presented information that directly influenced my decision, but in practice, the promises were not honored. When I requested clarification, I did not receive proper support, and the representatives failed to take responsibility for the mistakes made. I consider the agency’s conduct disrespectful to the customer and completely contrary to what was initially presented. I request immediate action to resolve the issue and ensure that customer rights are respected, as established by consumer protection laws. I await your response and a clear solution.
• Nany I

  NEW

  Google review

  06 Dec 2025

  I am extremely dissatisfied with the management of this agency. The pool at the property has been dirty for weeks and, despite multiple requests, the issue still hasn’t been resolved. Most recently, the agency claimed that the pool service had been completed, but when we arrived home, we found the pool still dirty, proving that the service was not actually done. They also claimed that the maintenance company had attended the property, but this did not happen — we were home at the time they mentioned and no one came. We have also received incorrect and duplicated invoices, which shows a lack of organization and professionalism. On some occasions, when we tried to sort out the pool issue, the agency simply stopped responding, making communication even more difficult. It is very frustrating to deal with such a lack of transparency and commitment. We expect an immediate solution and proper support, as the experience so far has been very negative.
• Kátia S

  NEW

  Google review

  06 Dec 2025

  Kátia S left a 1 star review for LINK Living Pty Ltd

• Dinalva C

  NEW

  Google review

  05 Dec 2025

  Dinalva C left a 1 star review for LINK Living Pty Ltd

• Carol S

  NEW

  Facebook review

  05 Dec 2025

  EXTREMELY DISAPPOINTED AND EXHAUSTED WITH THIS REAL ESTATE AGENCY We’ve been with this new real estate agency managing our lease for almost three months now, and honestly, it has been one of the worst services we have ever experienced. The pool issue, which should have been resolved quickly, turned into an endless nightmare. We wasted hours of our day waiting for a technician who simply never showed up, even after we cancelled our commitments to be home. To make things worse, they sent us an invoice for a service that wasn’t even carried out, along with the absurd statement that the pool was “safe to use” when it clearly wasn’t. This is not just negligence — it’s a lack of care for the health of the tenants. In addition, the agency shows a complete lack of administrative organisation: • they send duplicate invoices, • they send bills that are not ours (including a water bill that didn’t belong to us), • and we still had to deal with an incorrect charge for an invoice that had already been paid, for which we sent proof on the same day. It feels like there is no internal control at all, and the tenant is always the one who suffers — whether through wasted time, frustration, or the stress caused by repeated mistakes from their management. We pay everything on time, take care of the property as if it were our own, and chose this house mainly because of the pool, which we were only able to use during the first three months. Now, with our lease coming to an end, we barely have time left to enjoy something we are paying for — all due to the agency’s ongoing failures. There is a lack of empathy, a lack of respect, and a lack of professionalism. I do not recommend this real estate agency to anyone.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Link Living have Public Liability insurance, Professional Indemnity Insurance, Property Occupations Act 2014 Licence and are an REIQ accredited office.

• How did you decide to get into your line of work?

  The Real Estate Industry, for a long time, has had a bad name for itself with owners and tenants getting below average service and people feeling like they're just getting taken for a ride so their agent can make a quick buck. We started Link Living to change that.

Unique selling points

• 0 Staff turnover in 5 years

• Unique rental appraisal and fee offer via video

• In-house mortgage broker and tax accountant