Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Not only do we have liability insurance up to $5,000,000 but we guarantee a satisfied customer, and clean windows all around.

Question 2

What do you like most about your job?

Accepted Answer

It's an honest days work, talking with people from all backgrounds, keeping the customer happy. Continuing in a trade my father past on to me.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

On the job training by my father, also training in liaising with the customer. Possessing the right qualities that will leave the customer satisfied.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are the second generation in a family business who have earned a solid and respected reputation in nn Adelaide. L&M WINDOW CLEANING SERVICES guarantees all jobs against defects in materials and workmanship. If you are not satisfied with any aspect of the job, contact the window cleaner on 0411851556.  Conditions are as follows:  1. Our Window cleaners must be given the opportunity to fix the problem.   2. If they cannot, the owner of L&M WINDOW CLEANING SERVICES will be responsible to solve the issue.   3. If neither can satisfy your complaint, we will mutually agree on another window cleaning expert to inspect the job (at our expense) and will arrange to fix any faults found. However, if no fault is found then you will pay the inspection cost and the matter will be closed.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can even start on a job we need to know;  1. The number of windows  2. The size of the windows  3. The suburb or town where the job is located 4. Other needs of the customers

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have all furniture whether indoor or outdoor away from windows. 2. Make sure no cobwebs are around the windows. 3. Refer back to the first two tips.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With all ongoing jobs either monthly or every 3 months we will offer 25% off the first job, and 50% off after every 3 reoccurring jobs. For a short time only.

Question 8

What makes your pricing competitive?

Accepted Answer

We have an honest and reliable system that has proven reliable. Furthermore our customers satisfaction that their homes and businesses windows are constantly kept cleaned.

Question 9

How do you normally charge for your service?

Accepted Answer

The way we charge for a job is by the size of a home or business, the number of windows multiplied by the time it takes to complete a job.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I used to join my father on a lot of his jobs experiencing the way he cleaned windows the skills involved in this line of work. I was trained as a window cleaner and am confident to continue in this line of work.

L&M CLEANING SERVICES

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