Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee my work, if you don't like it you don't pay. Quite simple. If it is something we need to work on I won't charge you extra for the hours spent above the quoted time. I don't need insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been creative from a young age. I watched a movie called Street Beat when i was about 11 and fell in love with graffiti and street art. I have been creating ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had been working on a huge job for a real estate company and needed to finish it before i went on holiday to New York. I uploaded all the files the night before and was at the airport when the client rang me in a panic. "The files aren't here!" After nearly giving me a heart attack he realised he just needed to refresh his page.

Question 4

What do you like most about your job?

Accepted Answer

I have always been creative. I love being able to come up with new concepts for clients, whether it be a new logo or online marketing campaign. I also love seeing the end results from a new campaign.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been designing on a professional level? What background do you have?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge? I will quote on the job. I take on anything big or small so depending on how long I think it will take I base my price on this. My rates are very competitive

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My years of design experience has allowed me to come up with concepts quickly and get the work done fast. I am here to help and take pride in my work. I don't get paid until you are 100% happy!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

A professional, creative and fast graphic designer. I have a flare for branding and marketing campaigns and a background in print to help you out with any advertising needs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How much detail is involved withe the design. Do you want photographs taken, what is the time frame you want it finished, have you any other images to show me what you would like.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Create a type of look book comprised of websites, images, business cards or even sketches. This will save you money as I will then know what you are after. Have colours picked. Don't take too long to reply to emails etc.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the month of March I am doing logo design for $120. I have free consulting to go over your business needs. I can meet with you to talk about what we can do to boost sales or If you are wanting a brand update etc.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is competitive as it is based on the job rather than hours. If it takes me more time to come up with that killer concept then I don't charge for that.

Question 13

How do you normally charge for your service?

Accepted Answer

Usually I quote per job rather than hours. I would need to work out what the client was after and then give them a price for the work eg a single sided flyer with photos would be around $160

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Logo Design and Corporate Branding Social Media Marketing Email Campaigns Flyer Creation Product Photography and deep etching Street Art Design Marketing and Promotion

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma in Printing and Graphic Arts Over 9 years in-house experience in graphic design 6 years in print design and management 3 in marketing, social media promotion and email campaigns

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