Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

The business has both public liability and professional indemnity insurance. The work is guaranteed to the extent that the terms of an agreement are fulfilled.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My love for numbers My desire to be my own boss to maintain a good life and work balance, and do more voluntary work to help people with spiritual needs

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This is a relatively new business and has so far assisted customers satisfactorily. Good referral because of good service provided.

Question 4

What do you like most about your job?

Accepted Answer

Working with people and creating a network of relationships that go beyond the business relationship alone. Assisting people grow their business with honesty integrity.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the service provider-  have the qualifications and experience for the work? have insurance?  membership of some professional body? have references?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

they ask whether we the business is registered and the answer is Yes. They ask whether cost is worked out on an hourly basis or a fixed rate

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Have high moral and ethical standards. Being a member of the Tax Practitioners Board, Australian bookkeepers Association and other professional bodies means that our work is monitored for compliance to professional standards which include reliability and trustworthiness.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Junior Accounting - Five reasons to hire us:- Professional, honest and trusted; Competitive price tailored to your requirements; BAS agent registered with the Tax Practitioners Board of Australia; Professional Indemnty Insurance; Personalised service

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of service required Whether a once-off or continuous contract work ( 3months or more) and,  For small businesses - Size of business - Yearly turnover, number of employees if any Whether registered for GST or not Business name, ABN and location

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

by having a long term contract arrangement and ensuring that requested information is provided in a timely manner.  Timely payments

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will give 10% off the price your small business is paying for bookkeeping, BAS or payroll service with the current service provider.

Question 12

What makes your pricing competitive?

Accepted Answer

Small business service provider with low overheads  Ability to use accounting software to efficiently deliver outcomes to customers at lower cost

Question 13

How do you normally charge for your service?

Accepted Answer

Hourly rate for one-off jobs Combination of hourly rate and flat rate for long term contract work or projects Flexible payment arrangements

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

bookkeeping and payroll, planning and analysis including budgets. Able to set up software for start-up businesses and offer consulting service

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Certificate IV in financial Services - Accounting Bookkeeping, Setting up and operating a computerised accounting system (MYOB, QUICKBOOKS), Establishing and maintaining a payroll system, Carrying out business activity and instalment activity statements, Tax return preparation and lodgment.

Junior Accounting

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