Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, absolutely. Unless the property owner is happy will the work we do we will not accept final payment of our work ….

Question 2

How did you decide to get into your line of work?

Accepted Answer

In 2001 Domenic Molluso had received his Electrical Qualification in the Electrical field and has never looked back.. He has gained so much experience and knowledge from all the companies he has worked for and now in 2017 he has decided to start Jodom Electrical services ..

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

there is so much we can say but as one rule we have in our company is every customer is treated with repsect and every thing is confidential..

Question 4

What do you like most about your job?

Accepted Answer

Helping people get their trade service issues sorted quickly and efficiently. When we have completed a job and the customer is happy with our work, there's nothing better.We re driven by customer service; we are Connected by Service.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always check your electrician is fully licensed.Always check how long they have been in business and check their online reviews from a number of websites.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We often get asked to quote jobs over the phone. Whilst this can be done, it is often more beneficial for us to come out and provide a complimentary quotation

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Reliability and trustworthiness, as well as professionalism are what we pride ourselves most at Jodom. We have consistently exceeded our customer's expectations. We have systems in place that make us capable of monitoring our performance, as well as ensuring we arrive on time, and carry out all our

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Jodom's knowledge and experience exceeds our competitors in every way. We combine excellent customer service, with cost efficiency. We pride ourselves on being trustworthy, professional, and reliable for every job, big or small.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If it is an installation we need to know what is being installed, and where, and what cabling/power sources are nearby. We may also ask you about what surface we are working with, and if the work has been approved by the property owner.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know details of your job. For example, what light fitting you would like installed, where you would like a power point installed etc. This makes it easier for us to come out and assess the work, and give you an accurate price.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At Jodom electrical services we pride ourselves with being competitive with pricing and we will do what we can to be in the clients budget

Question 12

What makes your pricing competitive?

Accepted Answer

Jodom will always evaluate a job by weighing up quality and cost effectiveness. We know that no job has an open budget, so we will always communicate with our client to find a price that is reasonable.

Question 13

How do you normally charge for your service?

Accepted Answer

Customers can pay with Cash, Cheque, Bank Transfer or Credit Card. Visa and Mastercard have a 1.5% surcharge, and Amex has a 3% surcharge.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do not focus on only one area of the industry, but rather we ensure we are qualified and knowledgeable about all aspects of electrical. We carry out everything small repairs, to large rewires with the same care and attention from our electricians and our Management Team.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Electrical contractors licence, The knowledge to find faults and give advice on the work at hand for the right price

Jodom Electrical Services Pty Ltd

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