Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured business and I belong to professional accounting bodies. I am Chartered Tax Adviser, I am a member of Institute of Public Accountants and a fellow member of IPA

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love to solve problems! therefore I seek information on how to minimise taxes. I have been working in tax for the last 18 years, so I believe I have pretty good knowledge and I can pass that on to my clients.

Question 3

What do you like most about your job?

Accepted Answer

I provide a personal service to my clients. I work with my clients to minimise their taxes, I enjoy working with my clients as I educate them to also minimise their accounting fees.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they have a Practising Certificate, are they Registered Tax Agents, do they have an insurance? How often do they participate in additional studies

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I work for my clients, not the Taxation Office. I am here to use the law to ensure that my clients are protected against audits, penalties and most of all claim maximum deductions according to the Tax Law.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We provide personal service  Competitive price Expert advice Mobile service available, we can come to you.  In some cases tax returns can be done without visiting us !

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What return would you like to do? Individual, company, trust, superfund? Are you a sole trader? Are you an investor? Do you have a rental property?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Keep your receipts, even for things that you might think you are not eligible to claim. Don't forget to purchase work/business related items before 30th June each month to get maximum deduction

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer a paid friend and you will receive a $10.00 OFF your service. Under 21's pay only $69.00, this excludes rental property or sole traders (any business structure)

Question 10

What makes your pricing competitive?

Accepted Answer

I am not in competition with my fellow accountants. My pricing is based on amount of work is involved and current market price.

Question 11

How do you normally charge for your service?

Accepted Answer

Individual tax returns from $69 if under 21.  Basics individual tax returns from $90  Business's are charged per hour.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

18 years experience in tax and accounting.  Chartered Tax Advisor (CTA)  Fellow of NTAA Member of IPA  Fully qualified accountant and fully licensed tax agent

Jmd Accounting

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