Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I do have Professional Indemnity Insurance and if a customer isn't happy with the work provided I will work with them to provide the desired outcome they want.

Question 2

How did you decide to get into your line of work?

Accepted Answer

When I was young I chose to do a course in which would allow me to work in many different industries. This course go me into administration and accounts and has allowed me to have many jobs in the administration and accounts area.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

While I was working for an employer I had a role as Purchasing Officer I created a Material Requirement Planning Report in Excel. This report was used to be able to put in your expected budget so you could see what you needed to pre order.

Question 4

What do you like most about your job?

Accepted Answer

I like working with numbers and creating documents. That is why I have worked in the background of administration and bookkeeping as it gives me the ability to do administration and bookkeeping.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should be asking about there background and expertise to make sure they can perform the job they are quoting.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I believe customers would commonly ask why should I choose you to do my job. I would answer by saying my experience shows I am capable of doing an extremely professional job and would make sure the customer is happy with the work done.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Every employer of mine over the last 15 years has seen how reliable and trustworthy I am. As I have always worked with accounts I understand the responsibility to make sure that privacy for company's is extremely important.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have vast experience in Administration and Accounts. I am a person who takes pride in my work and would only provide a high standard of work.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I require as much information as possible such as Computer System they use, a detailed description of what they want including the desired outcome.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A detailed description of the job. Outline the computer software you would like to be used. Make sure all documentation required for the job is provided eg. Bank Statement for Bank Reconciliations.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For particular clients who are looking for ongoing work for Bookkeeping I will give them a 50% discount on the hourly rate of the first five hours of work.

Question 12

What makes your pricing competitive?

Accepted Answer

I work from home so therefore I keep my expenses low so when I quote on your job I am quoting a more competitive rate.

Question 13

How do you normally charge for your service?

Accepted Answer

I either charge per hour for ongoing work such as bookkeeping. On a particular job I will quote a fixed price .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Bookkeeping and Administration. Handling any kind of document creation within the Microsoft Applications. I also can touch type between 60-80 words per minute.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have completed a Diploma in Business Administration and have a Bookkeeping for Small Business Course. I also have a wide range of background in many different computer applications and accounting packages. Due to this I pick up any new computer system very quickly.

JKD Bookkeeping

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