Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

i have a comprehensive level of insurance for all liability required within the industry and personally guarantee all work and workmanship

Question 2

How did you decide to get into your line of work?

Accepted Answer

when i was younger i use to go to work with my dad on worksites and one day wanted to be like him so i decided to do duel trades and i am glad i made the trade choices as i love what i do

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

i had a victorian client contact me for a renovation to a rental property he provided me with a budget and photos and met him at completion and saw the shock and happiness on his face when he saw the finished product gave me a great feeling

Question 4

What do you like most about your job?

Accepted Answer

the best feeling i get from doing a renovation kitchen laundry or bathroom is seeing the clients choices come to fruition once the project is complete and seeing them relieved with there personal choices and eliminating any doubt they had with there choices and theexcitement of the finished product

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

i feel most clients should view builders prior photos and personally ask for and references or referees  for prior works

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

the most common questions i find are are we able to have a walk in shower and how do we protect ourself against leaks and water damage in the future

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

upon acceptance of all work i try to provide client with a program or indication of start and finish dates  within the program and will openly communicate all steps and processes with client

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

workmanship highly presentable professional and attention to detail over 16 years experience within the trades and a great team of trades within my network

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

expectations fixtures layout and requirements of renovation access and access hours also helps if client has a prior level of renovations experience for what they require but isn't essential

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

self removal prior strip outs and a clear indications of what they require also materials fixture selections prior to construction can make the quoting process less complicated

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

i personally guarantee all quotations will be done to the highest level and listen to the clients requirements to match there expectations

Question 12

What makes your pricing competitive?

Accepted Answer

experience within estimating and with over 50 bathroom renovations to date i have a proven formula to match cost expectations

Question 13

How do you normally charge for your service?

Accepted Answer

usually supply a cost estimate or quote prior to start of works or can accommodate hourly rate with an early indication of cost

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

plastering design carpentry wet seal and am also well trained in tiling as i did 4 years tiling with one of hobarts most decorated tilers

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

cert 4 building and carpentry plastering accreditation and a portfolio of my own renovated propertys and a high level of trade experiance

J & E Property Developments

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