Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are legally obligated to have Professional Indemnity Insurance under the Conveyancers Act 1994 (SA). Trust accounts are audited annually. We are bound by the Registrar General's Verification of Identity requirements.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I just love conveyancing work and have an interest in property law, contract law and the Torrens System of title registration. It fascinates me.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many customer stories, but I think I'd rather not risk any breach of confidentiality. But thanks for asking!

Question 4

What do you like most about your job?

Accepted Answer

Helping clients secure their future. Property ownership is one of the greatest things one can achive in life. People are empowered by property.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a licensed and registered conveyancer? What are your other qualifications? Do you do e-conveyancing? What is the best way to contact you? Are you available weekends if needed?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: What do you charge?  A: It depends on the amount of work required for your particular matter. Let us work out a quote for you. We endeavour to have FIXED fees where possible and offer 10% discount to seniors.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a fiduciary duty to our clients. We are trained in ethics and professional responsibility. There will never be a conflict of interest or breach of confidentiality.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our clients are guaranteed settlement on time and we will always put their interests first, as is our fiduciary duty as professional conveyancers.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to see the Certificate of Title because it gives us the information we need to provide an accurate quote. Common fees and charges can be found on the Land Services SA website.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by agreeing to have us perform the property transaction online using PEXA. It's that simple.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offere discounted rates to all of our clients every day of the week. Fixed rates, no hidden costs. We provide upfront estimates of our fees in relation to every transaction.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is far more reasonable because we provide a paperless, online conveyancing service which takes less time and therefore costs less.

Question 13

How do you normally charge for your service?

Accepted Answer

We are less expensive than other conveyancers / solicitors because we operate an e-conveyancing service which is far less time consuming and does not involve a trip to the LTO.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in e-conveyancing. We endeavour to conduct our property transfers on behalf of clients online using the online conveyancing platform called PEXA.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Independent Civil Conveyancing is staffed by legally qualified conveyancing practitioners. We are experienced in contract law, property law and conveyancing.

Independent Civil Conveyancing

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